Hands down the best experience I could have imagined in purchasing a home. The process was seamless and included so much more than I was even aware of. The best part is the continued and proven commitment from Veridian and there builders on the quality of their homes and help even after moving in. Couldn’t recommend enough!
Trying to communicate with the Customer Success Specialist is difficult. I moved into a new home and there are many issues that have come up that needed to be addressed. However, getting in touch with the person who has to coordinate those service appointments is challenging. Having service people come to the house, being informed of the issues that need to be addressed, without the tools or materials needed to address the issue, is a complete waste of my time. This has led to me having to take at least 4 different days off from work to be home for these appointments. They are able to fully frame a house within a week, but I can't get someone to reply to an email or come address a poor craftsmanship issue leading to a safety concern within 2.5 weeks? My front door does not seal properly and is warped an has to be taped off, making it unusable. And, no one is able to address this within 2.5 weeks?! It is absurd. I am less than happy with the amount of new things that are needing to be addressed due to poor craftsmanship, installation, cheap materials or poor time management is extremely frustrating.
We were happy to find the home we wanted earlier than we thought. We quickly listed our home and sold it so that we could settle into our new one story. Home.
We’re first time home buyers so we had a lot of questions and were met with wonderful people along the way to answer any and every question we had. It was a great and smooth experience overall.
Our experience with Veridian has been excellent. Rachael made the buying process transparent and seamless and Brandon has provided excellent service both pre and post-closing on our home.
It has been one of problem after another with my new home. I have held off taking the survey hoping that issues would get rectified. I’m looking into legal representation tomorrow.
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Working with Veridian was a pleasure from start to finish. Each individual we interacted with was friendly, knowledgeable, and truly cared about our vision for our home.
Veridian has been amazing to work with! Any issues we have had, they have more than accommodating and have quick response times.
Adam and Our Builder Spencer were excellent. We have an amazing experience and smooth transition