3.9

Move-In Experience Survey (30-90 days post move-in)

269 CUSTOMER REVIEWS

  • 5 star

    37.9%

  • 4 star

    36.1%

  • 3 star

    13.8%

  • 2 star

    5.3%

  • 1 star

    6.9%

4

Quality of Home

3.8

Quality of Experience

3.9

Caring Displayed

3.9

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Belmont - Front Attached Zero, October 2024

5

Review of Overall Experience

It was a wonderful experience building our first home with Trico. From Sales to Design to Construction and Possession, every team offered exceptional service and showed great professionalism. It was an incredible experience!.

Ambleton - Front Attached Zero Lot Line, October 2024

4

Review of Overall Experience

Communication with sales team was inconsistent and resulted in gaps in information that would have benefitted us early on in the building process. There were multiple occasions where we asked if something was possible or not (ex. adding/moving an outlet) and received contradicting answers from different people. The actual construction process felt very rushed especially during the walk through when so many things were incomplete. Even though most things were corrected by possession date, we feel the quality of the work suffered due to them rushing.