4.3

Move-In Experience Survey (30-90 days post move-in)

320 CUSTOMER REVIEWS

  • 5 star

    52.4%

  • 4 star

    30.9%

  • 3 star

    9.8%

  • 2 star

    3.5%

  • 1 star

    3.5%

4.2

Quality of Home

4.2

Quality of Experience

4.3

Caring Displayed

4.3

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Scattered - Altoona, November 2025

5

Review of Overall Experience

Despite a few hiccups, we are very pleased with our home and the experience with S&A. I think our initial issues could have been satisfied with better communication, but given the chance to build again, I do feel confident in saying we chose the right home builder. Our project manager, Dave, is the best out there. He was helpful and easy to talk to. He absolutely made the experience the best for us. One suggestion moving forward is to not assume that the buyer knows anything at all about building. Our light switches are in very inconvenient places, windows were moved and never really discussed, bathroom closets are in a terrible spot and hard to use behind directly behind doors - little things like this could be easily fixed by having a more indepth blueprint talk. I think it's easy to forget that buyers aren't looking at these kinds of things everyday. With all that being said, the house is absolutely gorgeous and we are very lucky to have found S&A Homes.

Scattered - Altoona, November 2025

4

Review of Overall Experience

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