Montorio Homes Response

Thank you for sharing your feedback. We have recently reviewed your file during our customer service meeting, and following your discussion with our Sales and Marketing Director last month, we believe that most of the items you raised have now been addressed or are at least scheduled to be addressed. We are very pleased to hear that you had a positive experience during the sales and closing process, and that Montorio was able to meet your customization requests. At the same time, we take your concerns seriously regarding the construction phase. Your comments about the level of attention to detail from the trades and the overall quality of workmanship are important to us, and we understand how this impacts your overall experience. We appreciate you taking the time to provide this feedback, as it helps us continue to improve our processes and the quality of our work moving forward. Please don’t hesitate to reach out if there are any outstanding items you would like to review further.