RECENT REVIEWS
Show All ReviewsSilverstone, September 2025
Review of Overall Experience
My wife and I moved from Manitoba to a new montorio home, the house itself is well built but has a small list of deficiencies, everyone we have spoken to and met in person representing montorio homes have been very helpful and great to deal with. However, the process of purchasing this house was the worst experience we have ever dealt with. Pam Aulakh showed many signs of unprofessionalism and minimal effort put into her job. While in the process of negotiation she sent multiple documents for us to sign that were not what we agreed upon and after we requested corrections she would tell us to just sign it and she will fix it later. After refusing to sign documents we don’t agree because we no longer trusted her on very important paperwork she showed frustration in the fact that she had to do more paperwork to fix her own mistakes. After agreeing on a price she made attempts to bully us into removing conditions before we were ready as a long weekend was coming up and the reason for what I assume was she wanted to leave work early rather than wait for our deadline on conditions. Through time of waiting on our finance condition to be approved we had to push our condition removal date and it led to Pam asking for our pre approval sheet which contained private information that she has no right to see, not only did she ask us for it but she went behind our backs and asked our mortgage broker directly for those private documents. Both our realtor and mortgage broker who have been in the business for +20 years told us they have never been asked this before and were very concerned as to why she’s asking for such personal documents. At the same time she would tell our realtor one thing and then send us documents to sign that were the opposite of what she told the realtor, every step of the way felt like she was trying to trick us into signing the wrong documents. There was a point where we were on our way to Alberta with all of our belongings and Pam sent a document out of no where pushing our possession date 2 weeks later, then when we denied she wouldn’t confirm our possession date and told us “we will let the lawyers decide”. Please imagine the feeling we had knowing we are driving on our way to a house we don’t officially know when we’re going to have. That being said, our home inspector said it was a well built house, our realtor told us montorio has a great reputation for building good homes, Jorge was great on the move in walk through. But Pam made us never want to buy a new home again if we have to deal with her and go through that again. We spoke with 2 other montorio home buyers and they all had the same experience with Pam while purchasing. I have a hard time recommending to others a Montorio home simply because of her, Buying a home is one of the biggest purchases in life and she is directly hurting Montorio’s business as she’s the face of the company for everyone buying your homes. She should not be in the position she is in as mentioned before, our realtor talked highly of Montorio but after our experience I don’t think he will have as strong of a recommendation to other buyers going forward.
Trumpeter, September 2025
Review of Overall Experience
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BUILDER PROFILE
Montorio Homes
5607 - 129 Avenue
Edmonton, AB
T5A 0E1 Canada
(780) 476-7070
Montorio Homes is a leader in providing value-added home construction services to our customers by developing a successful partnership with them throughout the build project. Our mission is to establish long term relationships with our customers by exceeding their expectations and gaining their trust through innovative and exceptional performance by every member of our team.