Overall Rating
4.4 / 5 from 27 surveys
Rating distribution
Based on 27 surveys
Home Quality
4.4 / 5
Overall Service
4.5 / 5
Time Taken to Correct Items
4.2 / 5
Would Recommend Builder
4.6 / 5
Recent survey feedback
Show All Reviews →April 2026Long Point Reserve
Overall Rating: 5.0 / 5
Respondent had no comments.
Respondent had no comments.
Cates Building Inc. responseWe are happy to hear you had a great experience building your new home! Thank you for taking the time to share.
January 2026Maggie Way
Overall Rating: 4.6 / 5
Respondent had no comments.
While I like my floorplan, I would have liked to have been able to see a model or one in progress prior to contracting.
January 2026Bartlett Manor
Overall Rating: 4.5 / 5
Respondent had no comments.
I wish our home was cleaned again after our walk through as items needed to be fixed and there was construction dust
December 2025Maggie Way
Overall Rating: 4.9 / 5
The land, and the people were great
Nothing
December 2025Maggie Way
Overall Rating: 4.5 / 5
Respondent had no comments.
Respondent had no comments.
December 2025Live Oak
Overall Rating: 4.5 / 5
Respondent had no comments.
Respondent had no comments.
November 2025Legacy Lakes
Overall Rating: 3.0 / 5
The loxation
Size, flooring and closet space
November 2025Bethesda Pines
Overall Rating: 3.7 / 5
They handled all repairs in a very timely manner...except for the issues with the yard.
Everything was a wonderful experience...only disappointed was the very uneven yard.
October 2025Bartlett Manor
Overall Rating: 4.2 / 5
Respondent had no comments.
Respondent had no comments.
October 2025Bethesda Pines
Overall Rating: 4.4 / 5
Respondent had no comments.
Respondent had no comments.
September 2025Blakefield
Overall Rating: 4.3 / 5
Exterior look
More outlets in garage, garage walls/ceiling being painted, better light fixtures, having a mantle, covered back porch.
Cates Building Inc. responseThank you for the feedback! We provide all of these options in our design studio and would be happy to discuss adding them for you.
August 2025Hayden Place
Overall Rating: 4.7 / 5
Respondent had no comments.
Respondent had no comments.