Overall experience was positive. However, we were inexperienced in the home building process. There were several situations where we felt we could have used more guidance but overall we are happy with our home.
Thank you so much for sharing your Brown Haven experience Steven
Absolutely wonderful!! We couldn't have chosen a better company to work with to build our new home. Everyone at Brown Haven has been a joy to work with and their care and concern to make sure all our needs and concerns were met was absolutely over and above all our expectations. Kelsie was knowledgeable and helpful in guiding us on the right decisions and changes in order to make our Longview home perfect for us. Eric is the absolute best superintendent and a perfectionist and makes sure his contractors perform their jobs the same way. Thank you Brown Haven for our BEAUTIFUL new home!!!
Thank you so much for sharing your Brown Haven experience!
Love our Brown Haven home. The process was smooth and easy to understand. The staff was very helpful and kept us informed during the entire building process. The only issue we came across was during the financing process in which the VA appraiser stated that Brown Haven was more expensive than other builders and our VA home loan benefit would not cover the total cost of the home. While this did not impact our plans to continue to the build with Brown Haven, it did cause some added stress and made us take a look at how much Brown Haven charges for home modifications and land prep. Overall we are very pleased with our new home.
Thank you so much Michael for sharing your Brown Haven experience!
There were false promises made in the beginning of the process that led to frustration but these were mostly worked through. The level of communication and attention was good overall.
Thank you for choosing us to build your dream home and for giving us the chance to prove ourselves to you and build you a quality home!
Have some issues with new home move in . Making a list of things that need repair and or adjustments.
Thank you for following up Cameron, our Warranty team is more than happy to assist on your to-do list to make your custom home perfect.
From beginning to end, the entire experience with Brownhaven homes was incredibly positive. Starting with Subrina and Kaitlyn in the Hiawassee office helping with the design of the home, to Stephanie (also in Hiawassee) working with us on the interior of the home to Randy as the construction manager for the house, each person was patient, kind and professional! They worked together to ensure that we had the home we wanted and that we were happy with each step. Our new home is amazing and we couldn’t be happier!
Thank you so much Tom for sharing your Brown Haven experience! We are so happy to hear that our Hiawassee team made your home building experience simple and smooth. We hope you continue to love you custom dream home!
Every aspect of this build from drawing up plans to making selections and dealing with supervisors on the build was easy and pleasant. Now dealing with the care representative is an equally positive experience.
Thank you so much Emery for sharing your Brown Haven experience!
I have built 4 new homes over the years. My experience with Brown Haven was truly the best of them all. They made us feel as though we were the only ones they were building for. I actually had fun with this build! Randy was an excellent construction supervisor and was quick to respond to any question or request. I can't say enough good things about all of the Brown Haven team or the quality of the home. Thanks Brown Haven!
Thank you so much Sandy for sharing your Brown Haven experience, we are so happy to hear that Randy provided you with a friendly and high quality home build! We hope you continue to enjoy your custom dream home!
Brown Haven was absolutely amazing thru this process. I had a lot going on personally. This was my son’s first house and we were absolutely thrilled with the speed and quality of the home. Best experience we have ever had building a home. Brown Haven took a lot of stress by not having to worry about my son being taken care of.
Thank you so much or sharing your Brown Haven experience, Travis. we are so happy that we were able to make this an easy and enjoyable experience for both you and your son!
I have been a developer of commercial real estate for over 40 years. I have worked with 20+ builders over that period. Of all of them, Brown Haven is by far the best, most professional, well organized, and efficient. Their system that has the buyer make all of the design and decor decisions in advance eliminates almost all of the potential controversies that inevitably come up during the building process. And it helps make them extremely efficient and cost efficient. Their quality and follow-up are excellent. My wife initially found them on the internet, researched their reputation, compared their prices. Everything was very positive and so we decided to take a chance on a company that we had never heard of before. We are glad we did. We wish we could give them a higher rating than 5 stars. They deserve it.
Thank you so much Glenn for choosing us to build your custom dream home, we appreciate you sharing your Brown Haven experience and hope that you continue to enjoy your Brown Haven Home!