4.5

Move-In Experience Survey (30-90 days post move-in)

132 CUSTOMER REVIEWS

  • 5 star

    69.7%

  • 4 star

    19.0%

  • 3 star

    7.0%

  • 2 star

    2.1%

  • 1 star

    2.1%

4.6

Quality of Home

4.5

Quality of Experience

4.5

Caring Displayed

4.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Gilmer, April 2025

5

Review of Overall Experience

2nd home with Brown Haven. Solid house, very pleased.

Cherokee, April 2025

5

Review of Overall Experience

The only two issues I had was with the Blue Ridge Mountain EMC. It takes 4 to 8 weeks to get the internet service so please tell your customers so they can order ahead of the move in. Second issue: the water came from a well that was supposed to be temporary and there was no filtration system. Let future customers know that they should get a whole-house water filter before the house water starts to flow. We now have contaminants in our water system.