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Brown Haven Homes

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Rating

4.7 / 5 from 214 surveys

Rating distribution

Based on 214 surveys

5 Stars
76%
4 Stars
17%
3 Stars
5%
2 Stars
2%
1 Stars
0%

Quality of Home

4.7 / 5

Quality of Experience

4.6 / 5

Caring Displayed

4.7 / 5

Overall Responsiveness

4.7 / 5

Recent survey feedback

Show All Reviews

May 2026Greenville

Overall Rating: 5.0 / 5

My experience with Brown Haven Homes has been great! Everyone has been responsive to every question I had along the way. The process of having a home built would normally be hectic and stressful. But, not with Brown Haven Homes.

May 2026Marion

Overall Rating: 4.0 / 5

It was great!

May 2026Buncombe

Overall Rating: 4.0 / 5

Building our new home with Brown Haven Homes was truly an exceptional experience from beginning to end. From our very first interaction, their entire team made us feel welcomed, valued, and like we were becoming part of a community rather than just building a house. The culture at Brown Haven is warm, fun, and genuinely people-focused, which made the entire process enjoyable and exciting. A huge part of our positive experience was our Project Manager, Chris. Chris was incredibly attentive, communicative, and professional throughout the entire build. He kept us informed every step of the way, always making sure we understood the process and felt comfortable with what was happening. Building a home can feel overwhelming at times, but Chris consistently gave us confidence and peace of mind through his transparency and dedication. One thing that really stood out to us was Brown Haven’s commitment to customer care even after construction was complete. During our walkthrough, the warranty staff took time to meet with us personally and reassure us that we would continue to be supported long after move-in day. That level of care meant so much to us. Even months after our home was completed, Chris has continued checking in regularly to make sure we are loving our new home and to ask if there is anything else he or the team can do for us. That kind of follow-through is rare and speaks volumes about both Chris and the entire Brown Haven team. We are beyond grateful for our experience and would absolutely recommend Brown Haven Homes to anyone looking to build a home with a team that genuinely cares about their clients long after the building journey is over.

May 2026Gilmer

Overall Rating: 4.0 / 5

Respondent had no comments.

May 2026Polk

Overall Rating: 5.0 / 5

Brown Haven Homes made the construction of our home easy, and stress free. Jocelyn was so patient with me while I tried to figure out which house and plan was best for us. She spent hours with me. Angelica, the designer, guided me and helped me choose the interior and exterior of the house. I could not have done this without her. She made it fun and effortless! Sam, well I can't say enough good things about him. He is very professional, knowledgeable, personable, down to earth and polite. He is well suited for his job. He answered EVERY call from my husband even after hours and weekends. My husband was a pest!! He communicated and kept us up to date on every step of the build. His customer service skills are exemplary. Sam is a true asset to Brown Haven. It is hard to find this kind of customer service any more. Julian kept me informed of the financial aspect. She was always very sweet and answered my calls or emails promptly. Thank you Brown Haven Homes for making this a very pleasant experience. We LOVE our home.

May 2026Gilmer

Overall Rating: 5.0 / 5

Cody and Bearon were a pleasure to work with throughout the whole design and construction process. I’d recommend them to anyone.

May 2026SYL- Macon County, NC

Overall Rating: 5.0 / 5

Respondent had no comments.

May 2026Gilmer

Overall Rating: 5.0 / 5

My overall experience with Brown Haven was very positive. They were true to their word and got the home built in the timeframe that they promised with minimal surprises.

May 2026Buncombe

Overall Rating: 5.0 / 5

The entire process from then initial site evaluation, interior selections, and the construction process was effortless and thoroughly enjoyable. Our construction supervisor Bo, was absolutely fantastic. He was attentive, easy to talk to, and consistently communicated with us through the entire build.

April 2026Towns

Overall Rating: 5.0 / 5

Overall, we’ve had an amazing experience. Brown Haven has exceeded our expectations and addressed any/all concerns we mentioned. We were able to come see the home frequently during the build process and they are so efficient and do a great job. I cried when I saw the finished home. We are blessed to have this amazing house and will be recommending Brown Haven to others! Thank you Brown Haven for doing an amazing job!

April 2026Rabun

Overall Rating: 5.0 / 5

Personal contact with Subrina, Stephanie, Bradley, and now Robin has been excellent from the beginning. They were all responsive and informative, and did everything within their power to make the process easy for us.

April 2026Gilmer

Overall Rating: 5.0 / 5

Brown Haven Homes is a customer satisfaction driven company. Every aspect of the build process follows highly effective and clearly communicated processes and procedures. Each person I worked with throughout the process was very knowledgeable in their area of expertise. Any question I had along the way was answered and addressed immediately.