Overall Rating
4.8 / 5 from 270 surveys
Rating distribution
Based on 270 surveys
Quality of Home
4.7 / 5
Quality of Experience
4.8 / 5
Caring Displayed
4.8 / 5
Overall Responsiveness
4.9 / 5
Recent survey feedback
Show All Reviews →June 2026The Grove Frisco 55s
Overall Rating: 5.0 / 5
Respondent had no comments.
June 2026Kissing Tree
Overall Rating: 4.0 / 5
Sales experience with Kendra was excellent. Design process was very rushed. Suggest a bit more time to digest between first and second design sessions. Efrain was very responsive to our questions during construction. We took issue with the cabinets supplied, as the model home had Woodmont, which we have had in the past and liked while we ended up with Summit, which to us is clearly an inferior product. To get soft close door hinges we would have had to spend thousands of $ to upgrade cabinets to a style that we didn't even like. I ended up changing out 110 hinges on 55 cabinet doors to get what we wanted. The wood flooring seemed way over-priced, though it looks very nice.
Brookfield Residential - Texas responseThank you for sharing your experience with us. We are sorry to hear that your design experience was rushed. Our team will be reaching out to you to resolve any remaining issues. We sincerely appreciate your feedback.
June 2026Kissing Tree
Overall Rating: 4.0 / 5
Respondent had no comments.
May 2026Easton Park
Overall Rating: 5.0 / 5
Respondent had no comments.
May 2026Kissing Tree
Overall Rating: 4.0 / 5
All the representatives we worked with from Brookfield were professional, personable and prompt. They listened to our questions and requests and accommodated us whenever possible. We love our home and Brookfield made our building process a great experience.
Brookfield Residential - Texas responseWe love knowing you had a great experience with our team. We hope you love your home!
May 2026Kissing Tree
Overall Rating: 5.0 / 5
Respondent had no comments.
May 2026Easton Park - Union Park
Overall Rating: 5.0 / 5
My experience was very good for being a first time homebuyer. Care rep and builder superintendent were both very responsive.
May 2026Easton Park
Overall Rating: 5.0 / 5
The whole Brookfield team from Amy, Kolby, and Joe were incredible from start to finish. They made the process so seamless and gave us a pleasant experience as first time home buyers. We are so happy we went with them!
May 2026Easton Park - 40s
Overall Rating: 5.0 / 5
From start to finish, Brookefield made the home purchasing experience a joy! As a first-time homebuyer, I was nervous entering the process, but the team made everything easy and provided support every step of the way.
Brookfield Residential - Texas responseWe sincerely appreciate you taking the time to share your positive experience with us. Welcome home!
May 2026Kissing Tree
Overall Rating: 5.0 / 5
Brookfield Residential team were outstanding to work with. Our experience before and after the purchase of our new home has been handled with professionalism from all the Brookfield residential team.
Brookfield Residential - Texas responseThank you for sharing your experience with us! We appreciate you!
May 2026Elyson 40s
Overall Rating: 5.0 / 5
In simple words, the team did an outstanding job in the closing and delivery process. I'm highly satisfied with the service of Alfredo, Chris and Jenny.
Brookfield Residential - Texas responseWe’re so glad you enjoyed your purchase experience! We’ll share with the sales team.
May 2026The Grove Frisco 40s
Overall Rating: 5.0 / 5
No comment