Overall Rating
4.8 / 5 from 274 surveys
Rating distribution
Based on 274 surveys
Quality of Home
4.8 / 5
Quality of Experience
4.8 / 5
Caring Displayed
4.8 / 5
Overall Responsiveness
4.9 / 5
Recent survey feedback
Show All Reviews →April 2026Easton Park - 40s
Overall Rating: 5.0 / 5
Respondent had no comments.
April 2026Easton Park - Union Park
Overall Rating: 4.0 / 5
Construction and service team were great
Brookfield Residential - Texas responseThank you for sharing your positive experience with us!
April 2026Kissing Tree
Overall Rating: 3.0 / 5
The tile floor was laid poorly with insufficient grout. Walking barefoot is unpleasant, dining chairs don’t move well and the deep gouges will collect dirt.
Brookfield Residential - Texas responseHi there. We appreciate you taking the time to share your feedback. A team member will be reaching out to you shortly to work together and find a solution.
April 2026Unknown
Overall Rating: 5.0 / 5
I would like to commend Adrienne, Jacob and Alfredo. They treated us very professional and very responsive to all our queries.
Brookfield Residential - Texas responseWe are so happy to hear you had a great experience! We will let the team know!
April 2026Easton Park
Overall Rating: 5.0 / 5
Austin and Kolby were amazing to work with! They have continued to be top guys in the industry and providing excellent service post-close. Cannot thank Brookfield enough and the people who made our dream home a reality! Thank you team!
Brookfield Residential - Texas responseThank you so much for the positive comment! Welcome home!
April 2026Kissing Tree
Overall Rating: 5.0 / 5
From LESLIE ALL WAY THRU JOSE and CHRIS and everyone in between great experience. Listened and always went over and beyond for us. So patient.
Brookfield Residential - Texas responseWe work hard to deliver an exceptional experience and we’re happy to hear we hit the mark for you. Cheers!
April 2026Kissing Tree - Cottages
Overall Rating: 3.0 / 5
Quality materials were used. Not a lot of workmanship. Caulk was used instead of career measurements.
Brookfield Residential - Texas responseThank you for your feedback, we’ll pass it along to the construction team.
April 2026Kissing Tree
Overall Rating: 5.0 / 5
Christian, Construction Manager, was amazing.
Brookfield Residential - Texas responseWe love hearing that! Thank you for sharing! Happy to welcome you to the Brookfield family!
April 2026Easton Park
Overall Rating: 5.0 / 5
Very responsive team. A very good experience.
Brookfield Residential - Texas responseWe're so happy to hear you had a great experience. Thank you for sharing!
March 2026Kissing Tree
Overall Rating: 5.0 / 5
Everyone was extremely professional and nice! We especially enjoyed working with Torrey, Riley and Brennan! They all are great to work with! Joe & Katy
Brookfield Residential - Texas responseThank you for sharing your positive experience with us! We will definitely relay your feedback to the team! Welcome home!
March 2026Easton Park
Overall Rating: 5.0 / 5
Colby and Austin were great, they explained everything that we need to know and be aware of in the house and gave us a lot of super detailed information.
Brookfield Residential - Texas responseWe strive to make the process as stress-free as possible for our customers, and that means providing thorough communication along the way. Thank you for sharing your positive experience with us!
March 2026Elyson 50s
Overall Rating: 4.0 / 5
Im not satisfied with the electrical installation
Brookfield Residential - Texas responseHi there, we sincerely appreciate you taking the time to provide your feedback. We will have a team member contact you to find a resolution!