Brookfield Residential

April 2026The Grove Frisco 40s

Overall Rating: 5.0 / 5

I am truly pleased with the patience and customer‑focused approach of the Brookfield Residential construction team, especially Oscar, Mike, and Todd. Throughout the entire building process, they were transparent, accommodating, and consistently committed to doing what was right for the buyer. Like any construction project, there were moments when items were missed or misunderstandings occurred. What stood out was how the team handled those situations. They never hesitated to step in, correct issues, and make sure I wasn’t receiving anything I wouldn’t be happy with. Their pride in their work is evident, and on many occasions they went above and beyond to ensure the home was delivered in a way that made me feel confident and satisfied. Even during closing—despite extreme weather challenges—they worked tirelessly to deliver the home on time. After closing, they continued to honor their commitments and follow through on the promises made. While there are still a few items pending, I have complete confidence that they will continue to deliver with the same dedication they’ve shown from the beginning. One moment that truly reflects their character was when Oscar personally ensured the garage was cleaned for my housewarming ceremony the day after closing. He did the work himself, even injuring his hand in the process, yet still returned in the following days to make sure everything was perfect. That level of care is rare, and it meant a great deal to me. This team exemplifies professionalism, integrity, and genuine customer care. I am grateful for their hard work and would highly recommend them to anyone building a home.

Brookfield Residential responseWe truly appreciate you sharing this with us, and we are so happy to know you had a wonderful experience with our team. Our team works hard to make sure our customers are happy every step of the process. Thank you so much, and welcome home!

April 2026Wildflower at Blossom Rock

Overall Rating: 4.0 / 5

Experience has been good. Loan process and communication wasn’t the best but on the home builder side it’s been good.

Brookfield Residential responseThank you for sharing your insight, we will share with out team to help us improve. Congratulations on your new home.

April 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Overall great, any issues have been addressed via customer service and construction

Brookfield Residential responseThank you for sharing your initial move-in experience. We are so happy to welcome you home.

April 2026Kissing Tree

Overall Rating: 4.0 / 5

The experience took place over several months and involved a lot of people/events. We were pleased overall but definitely had a couple of events in the whole process that felt like Brookfield placed their own interest above that of ours.

Brookfield Residential responseWe appreciate your feedback, and we will be in touch soon.

April 2026Edgemont JV Semi Detached

Overall Rating: 4.0 / 5

Shoutout to Paul and Ilana they are both so helpful.

Brookfield Residential responseThank you for your feedback and comments, we have passed them along to the team.

April 2026Barefoot Lakes Artisan

Overall Rating: 4.0 / 5

Respondent had no comments.

April 2026Rockland Park MU

Overall Rating: 5.0 / 5

Respondent had no comments.

April 2026Creekstone MUZLL

Overall Rating: 5.0 / 5

Great experience very friendly people. So much assistance in purchasing our first house. Would 10 out of 10 recommend

April 2026Seton SD

Overall Rating: 3.0 / 5

Not a good experience.

April 2026Kissing Tree - Cottages

Overall Rating: 5.0 / 5

Respondent had no comments.

April 2026Kissing Tree - Cottages

Overall Rating: 5.0 / 5

The experience so far has been satisfactory.

Brookfield Residential responseThank you for sharing! We appreciate you!

April 2026Lakeside At Trappe

Overall Rating: 5.0 / 5

Overall, my experience was exceptional. Brad made all the difference. He made sure everything was in perfect working condition. He made my experience very positive and memorable. Well done.👍🏽