Overall Rating
4.5 / 5 from 1,296 surveys
Rating distribution
Based on 1296 surveys
Quality of Home
4.5 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show All Reviews →October 2026Cadence Townhomes at Solterra
Overall Rating: 4.0 / 5
Erin, Steve and Ed have made my experience at Brookfield. I am grateful for them. Steve has been very attentive and helpful with the few punch list items I had.
October 2026Laurel at Blossom Rock
Overall Rating: 5.0 / 5
Respondent had no comments.
October 2026Elyson 40s
Overall Rating: 5.0 / 5
Really helped everything was smoothly done
October 2026Elyson 40s
Overall Rating: 5.0 / 5
Alfredo is really quick to respond. The service was smooth and on time
September 2026Magnolia Towns
Overall Rating: 5.0 / 5
Friendly helpful
September 2026Edgemont JV Starter
Overall Rating: 5.0 / 5
I love Brookfield homes. It’s my 3rd house from Brookfield
Brookfield Residential responseThank you for your response and we love to hear from our repeat buyers, you are part of the Brookfield family. Congratulations on your 3rd purchase from Brookfield!!
September 2026Midline 50s
Overall Rating: 5.0 / 5
The Brookfield Residential team has been phenomenal. They have helped me every step of the way from purchasing the home to ensuring that everything works properly. Alfredo and Clay even went out of their way to help set up my dryer. I love my home and I love my Brookfield Residential team.
September 2026Chappelle Starter
Overall Rating: 4.0 / 5
Overall is great. But had a very bad experience when verbal communication was regarding included laundry appliances and when we made the offer then they mentioned it wasnt infact included,so that was definitely disappointing. And the quality of home is good apart from a few things which i am sure will be fixed as part of the warranty
Brookfield Residential responseThank you for sharing your feedback, and we are sorry to hear there were some communication challenges, but are happy to hear your overall experience has been great so far. We will review our process internally regarding communication.
September 2026Copperleaf
Overall Rating: 5.0 / 5
Respondent had no comments.
September 2026Hiatt Pointe
Overall Rating: 4.0 / 5
Most negatively is the backsplash ordeal; slow response and inability to resolve or admit that the sample in Frederick was not a true representation of our countertops. Matt was great to deal with for the sale.
September 2026Barefoot Lakes Big Sky
Overall Rating: 5.0 / 5
The overall process took a little longer making it a little more stressful then expected. However, in the end we have a beautiful home to grow in!
September 2026Midline 50s
Overall Rating: 5.0 / 5
Respondent had no comments.