Overall Rating
4.5 / 5 from 1,343 surveys
Rating distribution
Based on 1343 surveys
Quality of Home
4.4 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show All Reviews →May 2026Patina
Overall Rating: 5.0 / 5
Brookfield team went above and beyond for us. From the moment I met (NAPA) office sales team all through the process of home purchase to moving in. My experience is beyond words of gratitude and truly a wonderful experience. See my details below. I am giving a 100 score, such perfection! I am saying this with all sincerity and honesty.
May 2026Orchards SD
Overall Rating: 5.0 / 5
The sales team and the maintenance team were awesome
Brookfield Residential responseThank you for taking the time to complete your survey and provide you feedback. We have passed along your comments to the teams.
May 2026Seton SF
Overall Rating: 4.0 / 5
Good
May 2026Row at Sundance Park - New Haven
Overall Rating: 4.0 / 5
Love living here only thing is grass area for dog has been flooded with water
May 2026Seton Brightside Towns
Overall Rating: 5.0 / 5
I have been enjoying my new home since possession and have no complaints.
May 2026Elyson 50s
Overall Rating: 4.0 / 5
Respondent had no comments.
Brookfield Residential responseWe appreciate you taking the time to share your experience with us. We're sorry to hear about this and will have our team review your notes.
May 2026Elyson 45s
Overall Rating: 4.0 / 5
My overall experience with Brookfield Residential has been positive. The community is well planned, clean, and family friendly, with good amenities and attractive landscaping. The homes and neighborhoods have a modern design, and the staff has generally been professional and responsive throughout the process. I would recommend Brookfield Residential to others looking for a well-maintained and thoughtfully developed community.
Brookfield Residential responseWe work hard to deliver an exceptional experience and we’re happy to hear we hit the mark for you. Cheers!
May 2026Allora
Overall Rating: 5.0 / 5
Everyone has been wonderful to work from Ester to David. Exceptional service at every level. Our home is beautiful and we are very happy - thank you!
May 2026Allora
Overall Rating: 5.0 / 5
The overall all experience was great. People were on time. Answered any questions. And were responsive
May 2026Chinook Gate MU
Overall Rating: 4.0 / 5
Was good. There was some issues that needed to be fixed but the work order got lost.
May 2026Livingston SF
Overall Rating: 3.0 / 5
The experience was not smooth and the lack of flexibility to accommodate the buyer was not appreciated
May 2026Kissing Tree - Cottages
Overall Rating: 5.0 / 5
Excellent from the real estate agent to the folks that I walk thru the house with before we closed.
Brookfield Residential responseThanks for sharing your positive experience. We strive to build the best places to call home.