Everyone I have dealt with via Brookfield has been fantastic. Bill, Dan, and Rick have been perfect communicative and caring about our family through the home buying process. Could not recommend them more. No house is without issues and Dan, and Rick were responsive, informed and helpful. Now your air conditioning unit installed Airtron is another story the install is fine, it is the customer service after that fact that has been dismal. Rick has done everything he can on his end to assist us with this, but we have had a part on order for eight weeks, luckily the unit works without the part. This is just unacceptable I would recommend that Brookfield stop using Airtron as their installer and post warranty hvac specialist.
Overall our experience was great. If there was anything that needed to be corrected Brookfield worked to make it happen to make sure we were satisfied. From sales to punch out.