4.5

Move-In Experience Survey (30-90 days post move-in)

158 CUSTOMER REVIEWS

  • 5 star

    59.5%

  • 4 star

    34.2%

  • 3 star

    4.4%

  • 2 star

    1.3%

  • 1 star

    0.6%

4.5

Quality of Home

4.5

Quality of Experience

4.5

Caring Displayed

4.6

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Ridgewood Heights, January 2025

5

Review of Overall Experience

In general the process flowed efficiently. Because I purchased during a transition in the sales department, it was difficult at times to know who to communicate with. The initial impression was that they had been through the process so many times they were asking for decisions from the buyer without explaining what the items or options were. Some of that was improved in the design process.

Lakeside Village, January 2025

5

Review of Overall Experience

Respondent had no comments.