4

Move-In Experience Survey (30-90 days post move-in)

71 CUSTOMER REVIEWS

  • 5 star

    42.7%

  • 4 star

    31.7%

  • 3 star

    13.4%

  • 2 star

    8.5%

  • 1 star

    3.7%

4.1

Quality of Home

3.9

Quality of Experience

3.8

Caring Displayed

3.9

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Jackson Creek, October 2024

5

Review of Overall Experience

Respondent had no comments.

Ridge at Lorson, September 2024

5

Review of Overall Experience

My experience with Tralon Homes was nothing short of exceptional. From the very start, the entire home-buying process was smooth, organized, and stress-free. Tralon’s team made sure that I felt informed and comfortable at every stage, providing clear communication and guidance, which made the process incredibly easy to navigate. What truly stood out was their dedication to quality and customer satisfaction. The home itself is beautifully designed with excellent craftsmanship, and it’s evident that Tralon takes pride in delivering well-built homes. The attention to detail is impeccable, and any minor concerns I had were quickly addressed by their professional and responsive warranty department. The warranty team is fantastic — they’re attentive, efficient, and always ready to help. They handled any post-purchase concerns with a sense of urgency and genuine care, ensuring that any issues were resolved quickly and to my satisfaction. Overall, I couldn’t be happier with my Tralon Homes experience. The ease of the process, the quality of the build, and the outstanding customer service make Tralon a top choice for anyone looking to buy a home. Highly recommend!