Sterling Homes - Calgary

June 2026Dawson's Landing

Overall Rating: 5.0 / 5

That was a great journey in that project with Sterling Homes. Good offres, Good deal, Good product and Nice support.

Sterling Homes - Calgary responseThank you for your kind review! We're so glad to hear you had a great experience throughout your home-building journey and were happy with our team, products, and support. Thank you for choosing Sterling Homes—we hope you enjoy your new home for many years to come!

June 2026Rivercrest

Overall Rating: 5.0 / 5

Amazing experience

Sterling Homes - Calgary responseThank you for your kind review, Denis!

June 2026Key Ranch

Overall Rating: 3.0 / 5

I would have to say that the only part that has gone smooth in the whole purchasing of our Sterling home was dealing with our sale rep Chris. Once the purchase was complete and the keys were handed over nothing has gone smoothly. The warranty team has not been responsive. They have not notified us of any of our seasonal things to be completed. They had driveway framing and cement people show up and gave us zero notification. We are not home and they needed access to our garage to complete the pouring of cement and we had to ask our neighbour to enter our home and open the garage door to prevent any issues with our driveway. She had to stop work and wait for 3 hours for them to complete. This is not acceptable. I have called our site supervisor and the warranty department several times and no one is responding to me. I got one response from a Deborah one time after 24 hours for the framing of the driveway when i called to ask what is happening. I am not happy or satisfied with the way things are happening and taking place and the lack of communication from Sterling and would like to take this matter higher.

Sterling Homes - Calgary responseHi Joni, Thank you for taking the time to share your feedback. We're pleased to hear Chris provided a positive sales experience, but we're sorry to learn that your experience after possession has not met your expectations. We understand how frustrating the lack of communication around your seasonal work and warranty concerns would be, particularly when access to your home was required without adequate notice. Your feedback is important to us, and we appreciate you bringing these concerns forward as we continue working to improve the homeowner experience.

June 2026Ambleridge

Overall Rating: 5.0 / 5

It is our first custom built home; we are very pleased with the experience from meeting Brandi and worked our way to final blueprint was great experience. During the first walk through on the house, we were on vacation and the team actually allowed our friend to do the walk through for us while facetiming us. After possession, the warranty team is very responsive and the on-site construction staffs were very friendly and provided professional advices on how to maintain the temporary walk path during heavy rain season. Overall excellent service and very caring by the staffs. Would definitely build with Sterling again for our next home when the time comes.

Sterling Homes - Calgary responseHi Francis, Thank you for your kind review. We are so happy you felt supported throughout your homebuilding journey! We hope you love your new home.

June 2026Logan Landing

Overall Rating: 4.0 / 5

It was a quiet experience, ups and downs so mixed. Their sales team taught not to trust their word or develop sense of security at any stage. Will recommend house but be very very very careful with the process.

Sterling Homes - Calgary responseHi Robin, Thank you for taking the time to share your feedback. We're pleased to hear you're happy with your home, but we're sorry to learn that aspects of your experience left you feeling this way. We strive to provide clear communication and build trust throughout the home-buying process, and we appreciate your comments as they help us continue to improve. We wish you all the best in your new home.

June 2026Harmony

Overall Rating: 5.0 / 5

We had a terrific experience building our 3rd home with Sterling Homes! Their team were very professional, patient, proactive and thorough, as usual. Their response time was very quick to any concerns and questions that we had. Even when they are busy, they make you feel like you're their only client and help you through with great detail during the design phase. We can't speak highly enough about Sterling and absolutely recommend them for your future home building experience. A++

June 2026Logan Landing

Overall Rating: 5.0 / 5

So far we are happy with the build. We r looking for the trade day. Thank you all for your hard work

Sterling Homes - Calgary responseHi Sungin, Thank you for your review! We're so glad to hear you're happy with your home so far. We appreciate your kind words and look forward to seeing you at Trade Day. Thank you for choosing Sterling Homes!

June 2026Harmony

Overall Rating: 4.0 / 5

Easy to Deal with, Reacted to issues quickly. Overall a solid experience

Sterling Homes - Calgary responseHi Corey, Thank you for your review! We're pleased to hear you found our team easy to work with and responsive when issues arose. We appreciate your feedback and are grateful you chose Sterling Homes.

June 2026Harmony

Overall Rating: 4.0 / 5

Respondent had no comments.

June 2026Pinecreek

Overall Rating: 5.0 / 5

Respondent had no comments.

June 2026Southbow Landing

Overall Rating: 4.0 / 5

Our experience with Sterling Homes has been great. The only frustrations so far are with Somata Designs recommended by Sterling and with the parging and grading. Yes, we understand it is weather dependent but there have been opportunities to get these done. Sonata has had our blind order since April 2 and we continue to wait.

Sterling Homes - Calgary responseHi Michael, Thank you for your feedback. We're glad to hear your overall experience with Sterling Homes has been a positive one, though we're sorry to learn of your frustrations regarding your blinds order and the timing of your parging and grading work. We understand how important these outstanding items are and appreciate your patience as they are completed. We have escalated your concerns regarding the delay with window coverings and will ensure this is resolved as soon as possible. Thank you for choosing Sterling Homes and for sharing your experience.

June 2026Goldwyn

Overall Rating: 5.0 / 5

Very nice experience

Sterling Homes - Calgary responseThank you for your kind review!