4.4

Move-In Experience Survey (30-90 days post move-in)

171 CUSTOMER REVIEWS

  • 5 star

    58.0%

  • 4 star

    30.7%

  • 3 star

    8.3%

  • 2 star

    1.5%

  • 1 star

    1.5%

4.3

Quality of Home

4.4

Quality of Experience

4.4

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Pinecreek, January 2025

4

Overall Experience

Pleasant and smooth overall.

Sterling Homes - Calgary Response

Hello Moyosore, Thank you for taking the time to share your feedback, we are happy to hear your homebuying journey with us went smoothly. Wishing you all the best in your new home!

Harmony, January 2025

4

Overall Experience

There were definitely hiccups in the process but at the end of the day Kabir was able to get a ton of work done in the last month. I didn’t enjoy the experience and I feel that the quality of the builder standards for a home over $1mil to be far lower than I would have expected. It seems like any and all deficiencies are being looked after in a timely manor and they are following through on them.

Sterling Homes - Calgary Response

Hi Robert, Thank you for your honest feedback. We understand that the home-building process can come with its challenges, and we appreciate your patience throughout. While we’re glad to hear that Kabir was able to make significant progress and that our team is addressing deficiencies in a timely manner, we regret that your overall experience and expectations of quality fell short. Your insights are invaluable as we continually strive to improve our processes and standards, especially for homes of this caliber. If there’s anything further we can do to enhance your experience or address outstanding concerns, please don’t hesitate to reach out. We’re committed to ensuring you’re satisfied with your home.