Overall Star Rating
4.4 / 5 from 10,936 surveys
Rating distribution
Based on 10936 surveys
Quality of Home
4.3 / 5
Quality of Experience
4.3 / 5
Caring Displayed
4.3 / 5
Overall Responsiveness
4.4 / 5
Recent survey feedback
Show Latest →May 2026Presidents Pointe Singles
Overall Star Rating: 5.0 / 5
I love this home. Wish SM offered model with basement and screen on sliding door.
May 2026Retreat at One TH
Overall Star Rating: 5.0 / 5
We had an overall great experience. There were some issues stemming from the lenght of time to complete the process, but overall great service.
May 2026Village at Manassas Park
Overall Star Rating: 5.0 / 5
The entire experience, from meeting Brian to working with Cole, has been so positive. Both have been willing to answer any questions I have or help me in any way.
May 2026Pleasant Green SFD
Overall Star Rating: 5.0 / 5
Gunner, the Sales Manager was great!
May 2026Silver Lake Pointe SFD
Overall Star Rating: 5.0 / 5
They have been completely transparent and here every step of the way and made the process super easy.
May 2026Avalon Park Tavares
Overall Star Rating: 5.0 / 5
Experience was amazing from the moment i walked through the door. John was very easy to work with and didn’t hesitate to answer any of our questions. Clayton, walked us through our home when it was completed and to this day checks up on us to make sure our home is perfect!
May 2026Essence at Chestnut Ridge North SFD
Overall Star Rating: 5.0 / 5
Everything was great and very throughly
May 2026Sunstone Preserve TH
Overall Star Rating: 5.0 / 5
Absolutely had the best experience with Stanley Martin. Handled things in a Timely manner and made sure everything was squared away
May 2026The Woodlands TH
Overall Star Rating: 5.0 / 5
Overall great experience, I was a little rushed to closing by the team but I am satisfied nonetheless.
May 2026The Overlook at Westmore SFD
Overall Star Rating: 4.0 / 5
Overall, we are very happy with the process of building and buying our Stanley Martin home. The floor plan was so nearly perfect for our needs it was way above the many other resale homes we'd looked at. The location of the neighborhood is fantastic, although we could have wished for larger individual lots. Throughout the building process we were able to stay involved and any questions or concerns we had were generally addressed in a timely manner, tho we definitely had to be persistent at times. Our only serious complaint is with the Stanley Martin recommended lender. The Novotny Team were pushy and unhelpful, they kept threatening us with bogus closing dates to pressure us into locking down our financing, they ordered our appraisal way too early and did not include the design updates we'd chosen which caused a major discrepancy between the sale price and the appraised value which took some doing to get reconciled, and they changed the details of our loan estimate and estimated cash to close multiple times with little or no explanation. We felt like we were being hustled and ultimately switched lenders less than a month before closing. The new lender (Bay Capital Mortgage) treated us honestly and got us a deal that was so much better than the Novotny Team's it was ridiculous, even without the supposed closing assistance bonuses. Bottom line, we will happily recommend buying and building with Stanley Martin Homes, but we will advise people to get their own financing and steer clear of the recommended lender.