4.5

Move-In Experience Survey (30-90 days post move-in)

304 CUSTOMER REVIEWS

  • 5 star

    63.3%

  • 4 star

    24.7%

  • 3 star

    8.3%

  • 2 star

    2.0%

  • 1 star

    1.7%

4.4

Quality of Home

4.4

Quality of Experience

4.5

Caring Displayed

4.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Baylee Ridge, February 2026

3

Review of Overall Experience

Our experience with the sales office and design center was great. Robuck was responsive during the construction phase correcting items that needed addressed. However, the quality of the finished product is not what we expected from this builder. This is our third newly built home and we never had the quality issues with our previous two homes that we are dealing with now. Major issues have been with the concrete slab where it wasn't leveled properly, poorly finished interior trim work, interior & exterior door issues, and damaged finish on bathtubs. Quality has also been an issue with the kitchen appliances. Robuck has been responsive and willing to correct items; however, the number of items that need corrected is excessive and they are not always fixed correctly the first time. We purchased a new home, not a "newly repaired" home. Not to mention the frustration, inconvenience, and constant clean up after each sub-contractor visit.

Kennebec Crossing, February 2026

5

Review of Overall Experience

Respondent had no comments.

BUILDER PROFILE

Robuck Homes Inc
6131 Falls of Neuse Rd # 200
Raleigh, NC
27609
(919) 876-9200

For nearly a century, Robuck Homes has built homes in over 58 communities in the Raleigh and Coastal North Carolina areas. A self-funded company, with a diverse portfolio of residential, commercial and non-profit, speaks to our financial strength and stability, to ensure you that the Robuck legacy will be preserved for future generations. We understand buying a home is a major investment and that is why, when you purchase a Robuck home, you are treated as extended family.