4.6

Move-In Experience Survey (30-90 days post move-in)

1878 CUSTOMER REVIEWS

  • 5 star

    75.4%

  • 4 star

    17.1%

  • 3 star

    4.4%

  • 2 star

    1.4%

  • 1 star

    1.7%

4.6

Quality of Home

4.6

Quality of Experience

4.7

Caring Displayed

4.7

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Riverside Village, June 2025

3

Review of Overall Experience

Roger was great at punch list items of which there many at closing and beyond..

Castlewood Subdivision, May 2025

3

Review of Overall Experience

everything was rushed, then personal reasons were the causes of bad experiences from the realtors part, handing keys was a pain, i found out the materials for the homes used in the kitchen are less than $100 a 4 ft piece, imperfections with brand new floor in the house already sticking up before moving in it was like that and no one cared apparently. no options were given to me in building my "dream home" as supposedly promised, I can't even open my kitchen windows because I was not informed the kitchen windows didn't open..I had to argue for them to give me a home with a garage and a garage opener, which should be standard in every home since you are paying $245,000. Lenders first said there is no downpayment only to tell me there is 2 days before closing. Handing the keys alone took more than 4 days after closing, handing mail box keys took about 2 weeks, it is very horrible experience for an experienced realtor like rausch coleman, I had purchased a RC home back in 2006 and my experience then was far from what it is now in 2025 I can say instead of upgrading realtors it felt like a major downgrade, but what's done is done. Just an experience.