Pacesetter Homes - Edmonton

April 2026Haven at Crimson

Overall Rating: 4.0 / 5

It was a good experience, adequate details were provided to us.

Pacesetter Homes - Edmonton responseThank you for taking the time to complete this survey. We are happy to hear you had a good experience. We will go through your survey to determine areas for improvement. We hope you enjoy your home for many years.

April 2026Nouveau

Overall Rating: 4.0 / 5

Respondent had no comments.

April 2026Rosenthal

Overall Rating: 5.0 / 5

the process from initial viewing of the show home, until possession has been amazing. The entire team was extremely professional, courteous, understanding, and accommodating. I can't praise Pacesetter Homes enough.

Pacesetter Homes - Edmonton responseThank you for completing the survey. We are delighted you are so happy with the product and service you were provided. You are eligible to participate in our referral program. Please contact your ASM for more details.

April 2026Summerwood

Overall Rating: 5.0 / 5

Me and my husband are satisfied with our experience working with your team. The quality of the home meets our expectations overall, and happy with the design and layout. The possession process was well organized, and I felt supported during the final walkthrough. Overall, I would recommend your company . Thank you for the work and effort you all do.

Pacesetter Homes - Edmonton responseThank you for sharing your experience. We are delighted to hear you are happy with your new home and we wish you years of happiness in it. Our serviceQ department is available to support you with any warranty issues that may arise. If you are interested in participating in our customer referral program, please reach out to our sales team for details.

April 2026Southpointe

Overall Rating: 5.0 / 5

Everything has been great apart from an issue with telecom wiring not having been run to my unit yet. It seems at times like neither Pacesetter nor the provider knows who is responsible for this error and I’m just stuck in the middle. Aside from this though buying with these guys has been great, zero headaches with moving services over was awesome.

Pacesetter Homes - Edmonton responseThank you for sharing your feedback with us. We regret to hear that the telecom wire run earlier in the build has not yet been located by the telecom company and hope this is resolved quickly. We are glad you are happy overall with the product and services provided and would love to have you participate in our customer referral program. Please reach out to your sales representative for more information.

April 2026Crystallina

Overall Rating: 4.0 / 5

Respondent had no comments.

April 2026Cy Becker

Overall Rating: 4.0 / 5

Everything has been pretty smooth and staff have been helpful. There's some items within the home we think could have been improved but overall, we're pleased.

Pacesetter Homes - Edmonton responseThank you for completing the survey and sharing your feedback. We are pleased to hear that you are happy with your home and had a positive experience. At Pacesetter we stand behind every home we build and if you want to share your improvement suggestions, please email info@yourpacesetter.com. We do have a client referral program we would encourage you to participate in - please contact your sales representative for details.

March 2026Desrochers

Overall Rating: 4.0 / 5

Overall, the home meets expectations; however, there have been delays in after-sales service, and the team has been reluctant to address any new cosmetic concerns following possession. Additionally, the property does not meet the eligibility criteria for the New Home Mortgage Insurance Rebate.

Pacesetter Homes - Edmonton responseThank you for sharing feedback about your experience. We are saddened to hear that the warranty service has not met your expectations. Pacesetter Homes is an Alberta New Home Warranty member in good standing, offering clients comprehensive warranty on each home we build. ServiceQ, our warranty partner, is happy to review any concerns you may have and guide you through the available warranties. Unfortunately, cosmetic damage, such as dings in the walls, that occur after possession are not covered by Builder warranty programs.

March 2026Stillwater

Overall Rating: 5.0 / 5

Respondent had no comments.

March 2026Easton

Overall Rating: 3.0 / 5

Respondent had no comments.

March 2026Keswick

Overall Rating: 5.0 / 5

Respondent had no comments.

March 2026Summerwood

Overall Rating: 4.0 / 5

Respondent had no comments.