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Pacesetter Homes - Dallas

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Rating

4.4 / 5 from 206 surveys

Rating distribution

Based on 206 surveys

5 Stars
61%
4 Stars
26%
3 Stars
8%
2 Stars
3%
1 Stars
2%

Quality of Home

4.4 / 5

Quality of Experience

4.4 / 5

Caring Displayed

4.4 / 5

Overall Responsiveness

4.4 / 5

Recent survey feedback

Show All Reviews

April 2026Elevon Section 2

Overall Rating: 4.0 / 5

It's been an overall good experience. I had a few issues that took some time to figure out. My dishwasher wasn't working at closing. It took a month - and several technician visits - before they finally agreed to replace the dishwasher. They also closed up a part of the active that is hard to access with a light left turned on and new window stickers still on an attic window. They did take care of all of these issues eventually.

April 2026Elevon Section 2

Overall Rating: 5.0 / 5

It was smooth, responsive, and I was constant updated. It was nice

April 2026Meadow Run

Overall Rating: 5.0 / 5

Both Stephanie’s that assisted my family were amazing! They made the process easy and ensured we know every detail every step of the way. Not enough Thank you’s for helping this military family find their roots in Melissa!

April 2026Meadow Run

Overall Rating: 5.0 / 5

We’ve had a great experience with Pacesetter Homes from start to finish. The team has been responsive, organized, and genuinely cared about making the process smooth for us. Communication was clear throughout, and any questions or concerns were addressed quickly. We’re very happy with our home and would absolutely recommend Pacesetter to others.

April 2026Keeneland

Overall Rating: 5.0 / 5

When home buying, we had no idea what to do or how to go about finding our forever but Mitchell was excellent in providing all the information we needed to feel confident in buying a house. With every step we were informed very well and reassured whenever things came up. Correspondence and communications were always prompt and concise. Even after closing, pacesetter homes does their best to address any concerns we have. We would 100% recommend this builder and Mitchell and Bart the builder to any of our friends.

April 2026Town Park North

Overall Rating: 3.0 / 5

My overall experience was ok. Molly was friendly, provided speedy communication, always readily available to assist and answer questions. Aside from Molly though I have issues with my home that wasn't addressed. It started with the builder installing outside conduits in some of the townhomes but not mine, I had a private inspection and was told by ProHome during my walk thru if I provided pacesetters with a copy then they'll address my inspectors findings so no need to blue tape those items. That was a lie because at closing those items were still not addressed. Then I go through Pro Home to file these claims and everyone they schedule to fix the issues keeps saying everything is the builders problem so it's not anything they can fix or they've come and put a band aid on the damage to remedy the issue.

April 2026Meadow Run

Overall Rating: 5.0 / 5

Stephanie was the best! Would highly recommend to anyone looking for a new home!

April 2026Nelson Lake

Overall Rating: 4.0 / 5

I had the best experience working with Terri to throughout the building process. I felt like it was quick and stress free and I always knew what was going on because of her great communications. I would recommend her to anyone and also work with her again if I choose to build again.

April 2026The Reserve at Spiritas Ranch

Overall Rating: 5.0 / 5

I would recommend!

April 2026Creekview Meadows

Overall Rating: 5.0 / 5

Tony was excellent from the first moment we met. He was professional, friendly and always answered our questions.

April 2026Sutton Fields

Overall Rating: 5.0 / 5

I liked the sales manager approach and he is very supportive most of the times.

April 2026La Terra

Overall Rating: 5.0 / 5

Respondent had no comments.