Overall Rating
4.4 / 5 from 206 surveys
Rating distribution
Based on 206 surveys
Quality of Home
4.4 / 5
Quality of Experience
4.3 / 5
Caring Displayed
4.4 / 5
Overall Responsiveness
4.4 / 5
Recent survey feedback
Show All Reviews →April 2026Keeneland
Overall Rating: 5.0 / 5
When home buying, we had no idea what to do or how to go about finding our forever but Mitchell was excellent in providing all the information we needed to feel confident in buying a house. With every step we were informed very well and reassured whenever things came up. Correspondence and communications were always prompt and concise. Even after closing, pacesetter homes does their best to address any concerns we have. We would 100% recommend this builder and Mitchell and Bart the builder to any of our friends.
April 2026Town Park North
Overall Rating: 3.0 / 5
My overall experience was ok. Molly was friendly, provided speedy communication, always readily available to assist and answer questions. Aside from Molly though I have issues with my home that wasn't addressed. It started with the builder installing outside conduits in some of the townhomes but not mine, I had a private inspection and was told by ProHome during my walk thru if I provided pacesetters with a copy then they'll address my inspectors findings so no need to blue tape those items. That was a lie because at closing those items were still not addressed. Then I go through Pro Home to file these claims and everyone they schedule to fix the issues keeps saying everything is the builders problem so it's not anything they can fix or they've come and put a band aid on the damage to remedy the issue.
April 2026Meadow Run
Overall Rating: 5.0 / 5
Stephanie was the best! Would highly recommend to anyone looking for a new home!
April 2026Nelson Lake
Overall Rating: 4.0 / 5
I had the best experience working with Terri to throughout the building process. I felt like it was quick and stress free and I always knew what was going on because of her great communications. I would recommend her to anyone and also work with her again if I choose to build again.
April 2026The Reserve at Spiritas Ranch
Overall Rating: 5.0 / 5
I would recommend!
April 2026Creekview Meadows
Overall Rating: 5.0 / 5
Tony was excellent from the first moment we met. He was professional, friendly and always answered our questions.
April 2026Sutton Fields
Overall Rating: 5.0 / 5
I liked the sales manager approach and he is very supportive most of the times.
April 2026La Terra
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Walden Pond
Overall Rating: 5.0 / 5
Everyone was amazing! The home is beautiful
March 2026River Ranch
Overall Rating: 4.0 / 5
Our sales person, Mel was so attentive and responded quickly to our request. They changed building supervisors 3 times during our build. This was frustrating due to lack of consistency.
March 2026The Reserve at Spiritas Ranch
Overall Rating: 4.0 / 5
Respondent had no comments.
March 2026The Reserve at Spiritas Ranch
Overall Rating: 5.0 / 5
Nice