4.4

Move-In Experience Survey (30-90 days post move-in)

189 CUSTOMER REVIEWS

  • 5 star

    61.6%

  • 4 star

    24.1%

  • 3 star

    8.8%

  • 2 star

    3.2%

  • 1 star

    2.3%

4.3

Quality of Home

4.3

Quality of Experience

4.3

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Nelson Lake, June 2025

5

Review of Overall Experience

We had the best experiences all around with our new home. Teri is awesome and walked through every thing with us every step of the way. She was always available for questions and just made the whole process easy. Steve was also amazing, he’s done everything we’ve asked of him and answered all of our questions and was always very kind and professional. We couldn’t be happier with our new home and neighborhood!

The Reserve at Spiritas Ranch, June 2025

5

Review of Overall Experience

The experience was an overall good experience. Getting the appointment scheduled with Rebecca then working with Michael throughout the purchase was great. I think areas to improve are perhaps giving the home owner(s) a folder or email on things that they should expect, list of utility companies to contact for services, list of things that need to be scheduled (In Charge “white glove setup”) in order to get the WiFi access point working, important contact information like the HOA phone number. The preclose walkthrough for outstanding repairs should be checked to ensure repairs were actually completed. Regardless I am grateful for the assistance with having some of those said repairs completed. I have already recommended the community to a friend who is currently looking to purchase a home.

BUILDER PROFILE

Pacesetter Homes - Dallas
6950 TPC Drive, Suite 350
McKinney, TX
75070
469-712-7401

In 2007 QUALICO started Pacesetter Homes in Austin Texas and in 2017 was recognized by Builder magazine as one of the top 10 fastest growing homebuilding companies in the US. In 2018, Pacesetter Homes entered the Dallas market. As a leader in the homebuilding industry, Pacesetter Homes welcomes many central Texans home each year. Award-winning designs, quality construction, and reliability serve as cornerstones for the Pacesetter brand. As a proud member of the QUALICO family, Pacesetter Homes also shares in a rich 70-year plus homebuilding history as one of western Canada’s most successful builders.