We had the best experiences all around with our new home. Teri is awesome and walked through every thing with us every step of the way. She was always available for questions and just made the whole process easy. Steve was also amazing, he’s done everything we’ve asked of him and answered all of our questions and was always very kind and professional. We couldn’t be happier with our new home and neighborhood!
The experience was an overall good experience. Getting the appointment scheduled with Rebecca then working with Michael throughout the purchase was great. I think areas to improve are perhaps giving the home owner(s) a folder or email on things that they should expect, list of utility companies to contact for services, list of things that need to be scheduled (In Charge “white glove setup”) in order to get the WiFi access point working, important contact information like the HOA phone number. The preclose walkthrough for outstanding repairs should be checked to ensure repairs were actually completed. Regardless I am grateful for the assistance with having some of those said repairs completed. I have already recommended the community to a friend who is currently looking to purchase a home.