NuVista Homes

September 2026Vermilion

Overall Rating: 5.0 / 5

Team was great, big fan of the superintendent/construction and handover/walk through team.

September 2026Hotchkiss

Overall Rating: 1.0 / 5

So to be honest the sales department was amazing. Rena truly deserves a promotion or recognition. Construction department headed by Dean was also amazing. But Lisa the person that is supposed to be customer service oriented on delivery of the home has been below terrible and should be demoted if possible. One of the rudest people in customer service I met in the real estate industry. Every issue we had outlined during pre-possession walk through was never addressed on possession day and has cost us money, time and growing pains to get matters addressed that highly doubt can be rectified or corrected. Possession day took us almost 5 hours to go over all items that Lisa failed to document all the issues we pointed out to her. Lisa constantly cut us off and pushed to finish the walk-through yet in her own words only reviewed the home “ten minutes” prior to our meeting with her. Even when our own real estate agent was pointing things out she would cut him off because she only wanted to get through what she had to say regardless of concerns we brought up. We brought up plenty of issues, microwave not working, dryer with a dent the size of a golf ball in it, nails sticking out of carpets, fire suppression system leakage, railings to the home not aligned, liners by the main entrance not present, etc. The only things that were corrected were whatever we told Dean upon possession day. Other matters by Lisa were ignored and we are still trying to work with warranty to figure out how to correct certain matters. I also highly doubt that this survey will even be looked at or addressed in anyway as our finances have been sent over to NuVista. I have a few friends looking to buy homes asked me “would you recommend Nuvista”. My answer was “ask me again in a year.”

September 2026Vermilion

Overall Rating: 5.0 / 5

We have been very happy with how prompt the builders and communication has been. We think about home is exceptional quality and we have extremely pleased with the entire process of building the home in general.

September 2026Painted Sky

Overall Rating: 4.0 / 5

Good experience with tanner as sales person.overall house quality is good.just moved in about month.

September 2026Vermilion Hill

Overall Rating: 4.0 / 5

Customer sales department is excellent. I am disappointed with unresponsiveness from warranty department. First month warranty visit has not been scheduled still and when contacted Nuvista no responded me till now.

September 2026Harmony Augusta

Overall Rating: 3.0 / 5

The dishonesty and lack of integrity displayed by Dustin was appalling!!!!

August 2026Dawson Landing

Overall Rating: 3.0 / 5

Warranty servicing has been barely responsive and quality of some sub trades has been questionable as millwork, building envelope and integrity of work has degraded before and during taking possession of an estate home. The price did not reflect the value we were hoping for and the responsive and communications to service issues has been rare and unorganized.

July 2026Hotchkiss

Overall Rating: 4.0 / 5

Respondent had no comments.

July 2026Coopers

Overall Rating: 1.0 / 5

Respondent had no comments.

July 2026Painted Sky

Overall Rating: 3.0 / 5

I had good experience but not the best specially with sabica (sales manager) alot of things promised were lies in terms of upgrades and stuff. Sales guy Tanner was the best part while whole building process, he helped us alot in everything he can. Quality is good not the best alot of things are still not done and finished yet .

July 2026Harmony

Overall Rating: 3.0 / 5

Our experience was challenging. Many times we brought up issues to avoid problems in the future we were ignored/disregarded and then it often proved to be an issue. We had sales representatives who told us one thing but unfortunately staff was either fired or did not stay long enough in one place to see our project to completion. Many of our ideas/plans were indicated in the very first meetings and never changed but each time we saw someone new we had to explain, and each trade we had start over. Small things from promises regarding customizations that in fact became a headache at each trade/selection as they did not have the correct layout. Including the framers who framed the layout wrong-and even in the long term affecting the end results. Eventually new drawings were made but it was too late as ALL the selections had been made and it was no longer useful for us- for some trades yes but most too late. There was no transparency and answers about where certain things went wrong. Certain aspects are cheap and left out when building a home over one million dollars.- such as the gas hook up on a deck. We were told by our sales person we would have this. Never thought another moment about it until we got possession and realized there wasn't one. This is cheap and sad it wasn't noticed by someone (again no one took care of our file and knew what we wanted from the beginning). There are some details that are cheap for the price point of the home and being semi estate- such as the baseboards/trim/hardware in bathrooms/outlets. We understood from the VERY beginning what the cost would be to make the home what we wanted. Unfortunately we were not even able to get certain custom details the way we wanted to based "he said she said" misunderstandings. For example we had a custom feature wall- decisions were made on the design without consulting us. The documentation of pricing of items is not organized. Refunds for items we removed seemed often flippant which would be easy to take care of with a better system for pricing documentation/contracts. In retrospect we really had regretted our decision to NOT withdrawal when major errors were made regarding- being told a framing package was ordered (which was why we could not increase our square footage we were told) so our home would be ready in Sept of 2025-signed on that deal willing to forgo the increased sq footage and heard nothing from NuVista for months... then suddenly we were looking at May/June 2026 and no framing had been ordered. The ability to customize is WHY we chose NuVista- however we did not expect it to be as challenging as it was. We do love our home but feel most of it has turned out the way it did because we persisted with certain issues. Since move in the lack of communication continues. On our day after possession- folks showed up to do the driveway (good thing we did NOT hire movers) as they were there for the next few days. Then even filled our home with carbon monoxide due to exhaust near intake- and 911 had to be activated due to the high levels. Noone explained to us the process for back filling the lot and surveying- again they just showed up one day unannounced. Then did not complete the job due to a shed being on the side of the house. No one spoke to us about this. Could have been taken care of. Overall I would say NuVista needs to improve communication to buyers. When spending 1.2 million on a home we should know details, and it should be well communicated. We were definitely willing to invest time and energy into this build on our own but the things we had to manage were a surprise. I am starting to question the decision to fire a long time employee who may actually have spoken out for clients. Perhaps if there had of been some transparency in the process I would not feel this way. Certainly the main reason I can't recommend NuVista at this time is I don't see stability in staff- makes me leery of the leadership so if building in the higher price range- go with another builder who has sales folks that are around for the duration of your build and can see it to the end. We received the worst of this situation during our build but I did not obtain any confidence it is improving.

June 2026Harmony

Overall Rating: 5.0 / 5

Overall experience was good. There were occasions when changes weren’t efficiently managed. Corrective action has been taken. I would use them again. Mike has been a treat to work with.