NuVista Homes

July 2026Harmony

Overall Rating: 3.0 / 5

Our experience was challenging. Many times we brought up issues to avoid problems in the future we were ignored/disregarded and then it often proved to be an issue. We had sales representatives who told us one thing but unfortunately staff was either fired or did not stay long enough in one place to see our project to completion. Many of our ideas/plans were indicated in the very first meetings and never changed but each time we saw someone new we had to explain, and each trade we had start over. Small things from promises regarding customizations that in fact became a headache at each trade/selection as they did not have the correct layout. Including the framers who framed the layout wrong-and even in the long term affecting the end results. Eventually new drawings were made but it was too late as ALL the selections had been made and it was no longer useful for us- for some trades yes but most too late. There was no transparency and answers about where certain things went wrong. Certain aspects are cheap and left out when building a home over one million dollars.- such as the gas hook up on a deck. We were told by our sales person we would have this. Never thought another moment about it until we got possession and realized there wasn't one. This is cheap and sad it wasn't noticed by someone (again no one took care of our file and knew what we wanted from the beginning). There are some details that are cheap for the price point of the home and being semi estate- such as the baseboards/trim/hardware in bathrooms/outlets. We understood from the VERY beginning what the cost would be to make the home what we wanted. Unfortunately we were not even able to get certain custom details the way we wanted to based "he said she said" misunderstandings. For example we had a custom feature wall- decisions were made on the design without consulting us. The documentation of pricing of items is not organized. Refunds for items we removed seemed often flippant which would be easy to take care of with a better system for pricing documentation/contracts. In retrospect we really had regretted our decision to NOT withdrawal when major errors were made regarding- being told a framing package was ordered (which was why we could not increase our square footage we were told) so our home would be ready in Sept of 2025-signed on that deal willing to forgo the increased sq footage and heard nothing from NuVista for months... then suddenly we were looking at May/June 2026 and no framing had been ordered. The ability to customize is WHY we chose NuVista- however we did not expect it to be as challenging as it was. We do love our home but feel most of it has turned out the way it did because we persisted with certain issues. Since move in the lack of communication continues. On our day after possession- folks showed up to do the driveway (good thing we did NOT hire movers) as they were there for the next few days. Then even filled our home with carbon monoxide due to exhaust near intake- and 911 had to be activated due to the high levels. Noone explained to us the process for back filling the lot and surveying- again they just showed up one day unannounced. Then did not complete the job due to a shed being on the side of the house. No one spoke to us about this. Could have been taken care of. Overall I would say NuVista needs to improve communication to buyers. When spending 1.2 million on a home we should know details, and it should be well communicated. We were definitely willing to invest time and energy into this build on our own but the things we had to manage were a surprise. I am starting to question the decision to fire a long time employee who may actually have spoken out for clients. Perhaps if there had of been some transparency in the process I would not feel this way. Certainly the main reason I can't recommend NuVista at this time is I don't see stability in staff- makes me leery of the leadership so if building in the higher price range- go with another builder who has sales folks that are around for the duration of your build and can see it to the end. We received the worst of this situation during our build but I did not obtain any confidence it is improving.

June 2026Harmony

Overall Rating: 5.0 / 5

Overall experience was good. There were occasions when changes weren’t efficiently managed. Corrective action has been taken. I would use them again. Mike has been a treat to work with.

June 2026Southbow

Overall Rating: 3.0 / 5

Respondent had no comments.

June 2026Dawson Landing

Overall Rating: 5.0 / 5

Overall experience is good .

June 2026Dawson Landing

Overall Rating: 5.0 / 5

So so, very nice Mr. Holmes my name is addis I buy last year months two months ago so I am appreciate I am. I’m proud of you no Vista

June 2026Painted Sky

Overall Rating: 5.0 / 5

Tanner and Joe were both incredible to work with. They were very accommodating and our home turned out to be exactly what we envisioned!

June 2026Southbow

Overall Rating: 5.0 / 5

The purchase was with a realtor who should sold previous home. With him and us inspecting NuVista and other builders the quality stood out. Of all the NuVista people we dealt with, the response and outcome from those communications have always resulted in what they said they do, there is integrity with NuVista.

June 2026Harmony

Overall Rating: 3.0 / 5

This was our first experience buying a new home, and we are not impressed. NuVista was slow in responding to us, offered contradictory information from different team members, and overall insensitive throughout the experience. Not everything was negative but the positives were few and far between. We still have major issues pending being fixed, and no communication around timelines to fix each issue identified a month past possession of the home. Items we purchased from the builder to be done in the home were done incompletely, and the builder had to be reminded to complete them. Honestly a pretty abysmal customer service experience. Would definitely not recommend this builder to friends. I always want to give them a chance to be redeemed however. I await their response.

May 2026Keystone

Overall Rating: 5.0 / 5

Respondent had no comments.

May 2026Painted Sky

Overall Rating: 4.0 / 5

Overall experience has been good. My only complaint is about the pre-possession walk through. The responses I received for some very obvious deficiencies alarmed me to the extent that I hired a home inspector right away. As an example the sliding door to the back yard had cold wind coming straight in causing ice on the inside, this was not checked or fixed before the pre-possession walk through and when I mentioned, cold wind is coming right through here, the initial reaction was "as it should on a windy day like this" - soon after they realized that it wasn't installed properly. Outside of the pre-possession walk through, the experience has been good, although we are still waiting for parging, scour hole to be filled under the front steps and driveway as well as topsoil top-up.

April 2026Dawson Landing

Overall Rating: 1.0 / 5

Showhome just attract the people but actual house they make use third class tradesman they don't know anything, untrained.Don't buy from nuvista. I will not recommend anybody.

April 2026Coopers Crossing

Overall Rating: 1.0 / 5

Nuvista homes had not been responsive since possession of the home. We’ve had lots of problems and people came in early February to start the repairs and left it incomplete and have not returned since it is now almost May. I’ve emailed and have been toasted around and no one is doing anything. Also it seems no one know what needs to be done and rather keep asking me for information