3.8

Move-In Experience Survey (30-90 days post move-in)

13 CUSTOMER REVIEWS

  • 5 star

    34.8%

  • 4 star

    39.1%

  • 3 star

    4.3%

  • 2 star

    17.4%

  • 1 star

    4.3%

4

Quality of Home

4

Quality of Experience

4

Caring Displayed

4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Brighton, February 2025

1

Review of Overall Experience

Very negative. I felt taken advantage of because I trusted the people and signed the walkout agreement when there was lots of uncompleted work to be done. I just trusted them that they would be completed before I moved in and it has been almost a month and the work hasn’t been completed yet. I can’t move in because the painter’s haven’t finished doing the touch up. The water doesn’t sometimes flow in the basement and the plumber is indicating that I might need to change the heating system in the basement to allow the water to flow consistently.

Brighton, January 2025

2

Review of Overall Experience

Respondent had no comments.