Meritage Homes - Tucson

October 2026Mandarina 45's - LN

Overall Star Rating: 4.0 / 5

Nice floor plans, color schemes, specials offered, everyone was so easy to work with and kind.

October 2026Mandarina 40's - LN

Overall Star Rating: 5.0 / 5

Everyone we came in contact with from the PM over the construction of our home to the in house inspectors , the notary set up the the home brokerage and how well everyone worked together to make this such a smooth process for us and our family was going a family vacation as well in the midst of it all. Instructions were clear and done In a timely manner. We couldn’t thank you all enough we love our home! The Taylor Family

October 2026Summerstone 40s LN II

Overall Star Rating: 4.0 / 5

So far so good. We just had a 30 day meeting so we'll see how things go. There were only a few things that needed attention.

September 2026Star Valley PH III 45s - LN

Overall Star Rating: 5.0 / 5

The Meritage team in Tucson appears very responsive and helpful

September 2026Ajo Kinney 40s - LN

Overall Star Rating: 4.0 / 5

Was overall very good. I would recommend proving a hard copy print of the house manual, with basic maintenance, list of appliances that you need to register, Q&As etc. to be clear, this would be a manual like when you purchase a car.

September 2026Entrada del Toro 45s - LN

Overall Star Rating: 5.0 / 5

Chad and David were great to work with

September 2026Rincon Crest @ RK 40s LN

Overall Star Rating: 4.0 / 5

I want to thank Jay he made the closing, walk thru experience a relief!! As a single women whose knowledge of construction and home maintenance is limited, he made sure to explain things and is always there when and if I have questions!

September 2026Summit @ Rocking K 55s 1MU

Overall Star Rating: 5.0 / 5

Our experience with the Meritage sale department was unfortunately horrible after day one. The sales representative was pushy, inconsiderate, and became increasingly rude during the course of our purchasing experience. Both we and our relator filed complaints about his behavior and demeanor. That said, Matt and Jay with construction have been wonderful to work with. We recognize that their team is understaffed and that it can take time to address some of our concerns, but they have consistently been supportive, making an effort to help resolve issues. Area for improvement: Meritage needs to place much more emphasis on the quality of backyard grading. We specifically asked for the grading to be addressed for weeks, before and after closing. As buyers spending nearly half a million dollars on a new construction home, it is incredibly frustrating (and frankly insulting) to be told that the backyard is graded to “legal standards” when it still results in significant flooding every time that it rains. Meeting the minimum legal standards should not be the benchmark for a new construction home when the result is a backyard that becomes nearly unusable after rain. At this point, Meritage should consider including a complimentary canoe with every home purchase so homeowners can actually cross their yards after a storm.

September 2026Rincon Crest @ RK 40s LN

Overall Star Rating: 3.0 / 5

I moved into my home on July 17 and am still awaiting assistance from my Customer Care Representative with registering my appliances and HVAC system. I also need assistance registering my roof and am approaching 60 days since closing. I want to ensure that all required registrations are completed within the applicable timeframes so that my warranty coverage is not affected. Unfortunately, I have experienced ongoing difficulty with communication and getting outstanding items addressed. I appreciate the assistance that has been provided, but at this point, I believe it would be best to work with a different Customer Care Representative. I would greatly appreciate having a new representative assigned as soon as possible who can assist me with completing the remaining registrations and addressing any outstanding warranty items. Thank you for your assistance.

September 2026Rincon Crest @ RK 40s LN

Overall Star Rating: 5.0 / 5

Jay and Matt are so friendly and attentive. They really elevated our move in experience and made sure we felt welcome and right at home. Thanks Jay and Matt!