Overall Star Rating
4.5 / 5 from 1,049 surveys
Rating distribution
Based on 1049 surveys
Quality of Home
4.5 / 5
Quality of Experience
4.4 / 5
Caring Displayed
4.5 / 5
Overall Responsiveness
4.5 / 5
Recent survey feedback
Show Latest →October 2026Crescent Lakes Premier 40s LN
Overall Star Rating: 2.0 / 5
I was surprised at how many things were missing from the model home I bought. Appliance manuals, appliance warranties which was later fixed, lack of ceiling lights which showed me how poor the construction was. The Meritage people came thru, but it was like pulling teeth. I believe the spray foam insulation will be a great money saver. I am surprised at the design flaws - for instance, the cupboard doors hit the appliances and the wall (they automatically open to a wide width). Bad that the garage door opener doesn't have a motion detection light, since there are no windows in the garage, making it pitch black. The abrupt lift between the driveway and garage may create a legal liability for Meritage. There was a lack of clean-up on the property. Also, the A/C unit needs a monthly does of white vinegar and it is not easy to reach. Even a 6-foot step ladder won't reach it. And the A/C filter grate (18x30) is extremely poor quality. This will be opened and closed once a month and the hooks that close it are very thin and weak.
October 2026Terra Lago 50s LN
Overall Star Rating: 2.0 / 5
After you move in you get no response for fixing things or issues with the home. Currently I have had no internet for 3 days and the internet company says the community takes care of it and the community says the internet company takes care of it. No real answers. Exterior and interior finishes have not been completed and there is a huge lack of response from community representatives. The pool center going in is completely insufficient for the neighborhood and should have at least 3 more of a similar or larger size to accommodate the neighborhood.
October 2026Terra Lago 50s LN
Overall Star Rating: 5.0 / 5
Zack is excellent. I would recommend
October 2026Terra Lago 40s LN
Overall Star Rating: 5.0 / 5
Everyone we dealt with was knowledgeable and helped us through our first home buying experience well. I appreciated the expertise and professionalism
October 2026Tidewater 20&24s THs LN
Overall Star Rating: 5.0 / 5
Rob is an outstanding person to work with
October 2026Terra Lago 50s LN
Overall Star Rating: 5.0 / 5
Thats was a good experience, Zach the best
October 2026Crescent Lakes Signature 60sLN
Overall Star Rating: 5.0 / 5
Over all our experience has been wonderful with Meritage homes and our new house. The sales experience was very good. The quality vs value is exactly what we expected. There were a few issues but the construction team worked them all out. So far we are very happy with our decision to buy a Meritage home
October 2026Terra Lago 40s LN
Overall Star Rating: 4.0 / 5
There’s a lot of ants all over the house, mosquitoes, all kinds of bugs. It was a good experience when we 1st moved. Beside dealing with all those bugs. A lot of issues we addressed were ignored or not solved. Until now. Some of the managers or whatever they call them are very rude. They enter your house ignoring you like if you’re not there. Even the lawn mowers are rude
October 2026Tidewater 20&24s THs LN
Overall Star Rating: 5.0 / 5
From the first contact with Austin at the homesite to the walk thru with Rob and loan officer Stephen, my experience has been phenomenal. I have purchased homes in the past, but the attention to detail and the care, interest, and professionalism the Meritage Team has provided has been second to none. All my questions and concerns were answered and attended to promptly. Thank you for your professionalism and attentiveness.
September 2026Terra Lago 40s LN
Overall Star Rating: 5.0 / 5
Smoothe experience from start to finish. Had some minor issues after move in and David helped get them resolved quickly.