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Meritage Homes - San Antonio

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Star Rating

4.6 / 5 from 2,679 surveys

Rating distribution

Based on 2679 surveys

5 Stars
79%
4 Stars
12%
3 Stars
5%
2 Stars
2%
1 Stars
3%

Quality of Home

4.6 / 5

Quality of Experience

4.6 / 5

Caring Displayed

4.6 / 5

Overall Responsiveness

4.6 / 5

Recent survey feedback

Show Latest

July 2026Carmel Ranch

Overall Star Rating: 5.0 / 5

Amor was the best on helping us get our house and was extremely patient with us.

July 2026Carmel Ranch

Overall Star Rating: 5.0 / 5

Customer service was great all around. Exceeded expectations.

July 2026Remington Ranch - 45 - LN

Overall Star Rating: 2.0 / 5

Overall, my experience buying this house was just average. The buying process itself was fine, but after the sale there has been very little follow-up or communication. I also submitted a claim, and it has now been over 30 days since I moved in without receiving any response or update. I expected better customer service after closing, and the lack of communication has been disappointing.

July 2026Fox Falls - 50

Overall Star Rating: 5.0 / 5

Entire experience was exceptional from viewing the home, final walk through, purchase, closing, move in and post move in checkup and touch ups. Everyone has been very responsive and helpful. House is beautiful and all questions promptly answered.

July 2026Catalina - 45 - LN

Overall Star Rating: 4.0 / 5

Overall I had a pleasant experience with Meritage. My current issue is the construction going on, debris on the streets and times of operation for construction workers. Keep in mind noise consideration for the homeowners/neighbors.

July 2026Estancia Ranch - 50

Overall Star Rating: 5.0 / 5

Awesome and our builder Mike was the best

July 2026Kallison Ranch - 45 - LN

Overall Star Rating: 5.0 / 5

Overall, our experience with our Meritage home has been mixed. While the home has some features we enjoy, we’ve experienced several quality issues since moving in. Some of our interior doors don’t close properly, and we’ve already noticed cracked tiles in our bathroom, which is disappointing for a newer home. We also had issues with broken sprinkler heads and water leaking in through our front door during rain. To Meritage’s credit, their team has responded to our service requests and helped address the sprinkler and front door water intrusion issues. However, the number of problems we’ve encountered has made us question the overall quality of the construction and attention to detail. We hope these issues are isolated and that the home continues to hold up over time, but based on our experience so far, there is definitely room for improvement in quality control before homeowners take possession.

July 2026Stetson Ridge - 45 - LN

Overall Star Rating: 5.0 / 5

Quick & easy process!

June 2026Sagebrooke - 45 - LN

Overall Star Rating: 0.0 / 5

am very satisfied with the staff members. They respond promptly and are always respectful.

June 2026Arcadia Ridge Ext - 50 - LN

Overall Star Rating: 5.0 / 5

Amazing! Very helpful and easy to work with.