Overall Star Rating
4.6 / 5 from 1,968 surveys
Rating distribution
Based on 1968 surveys
Quality of Home
4.6 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →June 2026Maxwell Commons 60s SFD LN
Overall Star Rating: 5.0 / 5
Wonderful team and experience moving into my home. Shout out to Alec and Erik for making the moving in experience go smoothly and taking care of everything.
June 2026Northbrook Village TH LN
Overall Star Rating: 5.0 / 5
Excellent experience with buying and moving in my new home. Especially the building or construction manager, Susanne. She has gone well out of her way to make me feel welcome, understand everything, and comfortable in my new place. I loved the help she provided.
May 2026Shiloh Valley
Overall Star Rating: 5.0 / 5
The home is well built, and we are so fortunate to have the property manager, Jeremy, looking after us. Any and all issues we have brought to his attention have been rectified in a matter of minutes, not days or weeks. Overall extremely satisfied with our experience and are telling all our friends to come be neighbors!
May 2026Village at White Pine 30s LN
Overall Star Rating: 1.0 / 5
I wish I could go back in time and not do this. Upon moving in our washing machine did not work. It took 3 weeks to get it fixed. After constant phone calls to warranty side of Meritage.. which I got no response to fix it. I had to reach out to a local place that could fix it to get it done myself. The amount of ants in this house is insane. Upstairs and downstairs.. I have had to practically re caulk this entire house. So many gaps with exterior doors that wasn't addressed. In addition to spraying it for ants inside and out. We have 5 doors that won't close or open correctly. They scheduled to send someone out to fix it. I took off a day of work and they didn't show. 2 days later a sketchy guy showed up on evening to fix them. I couldn't do it that day because it was my birthday. I haven't been able to get them scheduled since. My builder still hasn’t responded and has moved on to another project. They told me originally that all utilities would be able to be transferred into my name. That is completely false. They can only be transferred if you are a previous customer with that utility company. (Duke Power is the only exception) I spent about $300 in fees to get it into my name. Our mailboxes do not work yet. We were told by the post office that Meritage Homes gave the work order late. So it may be close to a year until we are able to use our Mailbox. We have to drive to the post office downtown Pendleton that's about 15 minutes away to get mail. Nails left in the road during construction has caused us 2 flat tires since we moved here. One was a staple that couldn't be fixed so we had to replace the whole tire. ($350) And of course now with the HOA increase dilemma. We were quoted an annual cost for MONTHS up to buying this home. Just to find out after reaching out to the HOA secretary that the HOA cost was increased 6 months prior. ($300 INCREASE) If we knew what the actual cost was we would have purchased elsewhere then. This subdivision is not worth that type of annual amount. Especially for us because we are closed off from all of the so called amenities. We don't have a sidewalk to the playgrounds or walking trail. Our only way to get to them is to drive to them because you can't walk on the main road. I wish someone would reach out to me asap. Because I have tried endlessly with no response.
May 2026Wells Creek 52s LN
Overall Star Rating: 5.0 / 5
Kurt the construction manager was very helpful to us, and Jordon was a great person to work with as well!
May 2026Ashby Woods 40s SFD LN
Overall Star Rating: 5.0 / 5
Quality it’s great happy with purchase our home
May 2026Wells Creek 52s LN
Overall Star Rating: 5.0 / 5
Loved the experience and the community.
May 2026Pleasant Brook LN SFD 30s
Overall Star Rating: 4.0 / 5
My experience with the loan process was not the best. But the construction manager Alec was great. Great communication which the rest of Meritage Homes staff lack, extremely knowledgeable, easy to work with.
May 2026Collier Ridge 53s LN
Overall Star Rating: 5.0 / 5
Quality of the home is excellent; responsiveness and helpfulness from the meritage team were great; highly satisfied with the purchase of my first home!
May 2026Ashby Woods 40s SFD LN
Overall Star Rating: 5.0 / 5
Project manager Jonny was extremely nice and helpful, any issues that I may have he was always there making sure that my family was happy