Overall Rating
4.5 / 5 from 76 surveys
Rating distribution
Based on 76 surveys
Quality of Home
4.4 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.5 / 5
Overall Responsiveness
4.5 / 5
Recent survey feedback
Show All Reviews →April 2026Poppy
Overall Rating: 4.0 / 5
Very easy to contact our sales team, and their response was immediate. The design center was an amazing experience. No pressure, very patient and very welcoming
April 2026Savanna C3
Overall Rating: 5.0 / 5
Our second McCaffrey and we love it.
March 2026Savanna C3
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026The Boulevard
Overall Rating: 3.0 / 5
Customer service has been very disappointing. Only having 1 person in charge of warranty requests leads to a lot of delays & lack of communication. I have had many issues with my service requests either being incorrect (had a scheduled appointment for my cabinets to be retouched and received a completely different service the day of with no warning) I had high hopes for owning a home with McCaffrey and have been very let down by the service I’ve received
McCaffrey Homes responseDear Mikayla, Thank you for taking the time to share your recent experience with our service team. Our goal is to provide prompt, efficient, courteous service. Please know that we take your comments seriously and remain dedicated to supporting you with any questions, concerns, or additional service needs you may have.
February 2026Ivy Creekside
Overall Rating: 4.0 / 5
Respondent had no comments.
February 2026Savanna C3
Overall Rating: 5.0 / 5
Very satisfiing
February 2026Poppy
Overall Rating: 5.0 / 5
Overall, it was okay the only thing I didn’t like was we had the realtor or the person we worked with she is not working with us anymore. And then the day I got my keys I was told something and something else happened made our first day feel not the best. But overall the experience was great other than that.
January 2026Savanna C2
Overall Rating: 5.0 / 5
Respondent had no comments.
January 2026Ivy Creekside
Overall Rating: 5.0 / 5
Respondent had no comments.
January 2026The Boulevard
Overall Rating: 5.0 / 5
Easy, transparent, welcoming.
January 2026Savanna C3
Overall Rating: 5.0 / 5
The experience from start to finish was exceptional
January 2026Poppy
Overall Rating: 5.0 / 5
Love our house