Mattamy Homes - Canada

April 2026Promenade-005

Overall Star Rating: 4.0 / 5

The overall experience has been fine . The workmanship for paint and floor tiles needs improvements

April 2026Richmond Meadows-003

Overall Star Rating: 1.0 / 5

Not a good experience at all from start to finish (with the exception and help from Shayla, she was great). Other than that, horrible work, horrible at resolving problems, always looking for the cheapest way out instead of what’s best and fair for the customer, especially on warranty side. Also, no information about humidifiers or water softeners needed as extras, no info about being on community well. Would never recommend you guys to anyone, in fact I would tell people to stay clear,

April 2026Oxford Village-003

Overall Star Rating: 4.0 / 5

Everything seems good so far from the day of signing the POS papers till handover and then the 2 months of our stay at one of the Mattamy Homes. Mattamy Team is very knowledgeable , happy to help and quick in their response. Compared the other builders in the region , Mattamy is at par with their service. The only thing I would say that the paint quality used on walls & ceilings is not very good , gets dirty very fast and can't be cleaned

April 2026Northwoods-001

Overall Star Rating: 4.0 / 5

9.5

April 2026Richmond Meadows-004

Overall Star Rating: 5.0 / 5

Mattamy is very good and I have already recommended it to my friends and family. Mattamy is very quick to respond and always there to help in any situation required concerning the home. Gb.

April 2026Oxford Village-003

Overall Star Rating: 4.0 / 5

Overall experience with Mattamy has been great. They are quick to help with issues and resolve things! And also provide excellent service and experience in buying a home. We have no regrets and would be willing to buy another mattamy home in the future.

April 2026Northwoods-001

Overall Star Rating: 1.0 / 5

The house itself is alright, but for the price we pay for these homes and the condition that it was left in is terrible. I just spent 25 minutes cleaning my one balcony that they left a ton of garbage on. Its disgusting, clearly these people dont know how to clean up after themselves. On top of that theres a lot of marks around the house where the paint is damaged, some of our outlets arent even working, the rogers technician had to set up our internet in my garage because the outlet wasnt working. Our main shower has very little water pressure. When i went through a framewalk with sarah from mattmay and also the design planning with erin. We told them both we wanted our tv outlet in a specific position to install it. Yet they installed it in the complete wromg area. They both said they would contact the team and communicate that with the builders but nothing happened. We submitted our tarion list and 2 guys who were very nice came in and started working on it, but this entire experience has been so frustrating to deal with. And theres also so much garbage everywhere on the streets just when we moved in. There shouldnt have to be no spring cleaning if they just cleaned as they go. Its really not that hard, it shows that they simply just didnt care. So i would definitely think twice about recommending mattamy homes to anyone

April 2026Richmond Meadows-004

Overall Star Rating: 5.0 / 5

Energy efficiency tends to be better than older homes. Covered by warranty programs (in Ontario, that’s usually through Tarion Warranty Corporation).

April 2026Northwoods-001

Overall Star Rating: 4.0 / 5

Overall a good experience but there were a few hiccups along the way. First, you did not follow the build order that we were shown to us, which caused our home to be delayed from September 2025 to March 2026. That delay meant we had to sell out old home in January 2026 instead of July 2025. That change cost us $10-15k on the sale of our old home. We tried contacting your lawyers asking to delay the closing date so we could sell our home at a better time and they refused. Felt kinda BS that Mattamy not following the build order cost us 10-15k and when we asked for some flexibility to not lose that much money Mattamy refused to help us at all. Another issue we had was none of the electrical was done for our frame walk. We pointed that out and we were told they were scheduling them because they wanted to get them done. I don't care that you want to get them done, I were under the impression our frame walk would let us see everything behind the walls and I'm spending over half a million dollars on this place, I wanted to be able to inspect everything. What we were told is we would be sent pictures of the electrical before the walls were put up. We followed up asking about the pictures multiple times and were ignored. Finally someone answered and sent us pictures but the drywall had already been put up so we never got a chance to inspect the electrical for issues. The scheduling office forgot to tell construction when our closing day was so our home wasn't ready for closing on the closing day. The home itself is very nice, we are really happy with it. No major issues so far. All the people have been pleasant to deal with other than the lawyers who just refused to see our side of the issue.

April 2026Richmond Meadows-004

Overall Star Rating: 5.0 / 5

Customer service is absolutely top notch.As a first time home buyer , we had lots of concerns and questions but we got all the answers on time by Mattamy homes team and we are happy.