3.7

Move-In Experience Survey (30-90 days post move-in)

446 CUSTOMER REVIEWS

  • 5 star

    35.5%

  • 4 star

    26.5%

  • 3 star

    19.2%

  • 2 star

    8.6%

  • 1 star

    10.2%

3.9

Quality of Home

3.5

Quality of Experience

3.5

Caring Displayed

3.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Overland Grove, June 2025

5

Review of Overall Experience

Jennifer and David just amazing !! Very responsive and always assisted us with our needs

Kindred Homes Response

Thank you so much for your kind words! We're thrilled to hear that Jennifer and David provided such great support throughout your experience. They truly care about making the process smooth and enjoyable, and your feedback means the world to all of us. If there's anything else you need, we're always here to help!

Stone Eagle, June 2025

3

Review of Overall Experience

We had problems through our build. Poor communication and poor workmanship. Our independent found error after error and now that we are moved in, we are disappointed to how many more errors we have found. This was to be our retirement home and all I want to do is sell and leave it. Kindred packaged it well but I will never recommend them.

Kindred Homes Response

Thank you for sharing your experience, and we’re truly sorry to hear about the difficulties you’ve faced throughout your build. What you’ve described falls far short of the standard we aim to deliver, especially for something as meaningful as your retirement home. We take your feedback seriously, and we’d appreciate the opportunity to understand more and work toward a resolution. Please consider reaching out to our sales or warranty team directly so we can look into your concerns in greater detail.