Jason was outstanding to work with. He is very knowledgable and kept us informed of every step of the home building process. He always worked to ensure that the job was done right and we were happy. He is a rock star!
The construction manager was too busy with multiple developments and as a result mistakes were made at our property. We had paid for stone on the outside Fireplace and they installed brick. We were given the option to have it changed out but decided against it because we were worried about what damage they would do. And now everytime we look at the fireplace we are unhappy. A sprinkler head was placed right where the spouting emptied into the container. The septic was 1st buried in the wrong location and then wasn't buried deep enough. The design center was incompetent! They did not have all the pricing which caused us to have difficulties in deciding which upgrades we wanted. And you had only 1 appointment, so it was very stressful and did not get exactly what we wanted.
Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced and understand how frustrating this must be. We take your concerns seriously and are committed to addressing them. Please reach out to us directly so we can discuss how we can make things right. Your satisfaction is important to us.
Kindred Homes Response
Thank you for the fantastic review! We’re so glad to hear that Jason provided such an excellent experience. His dedication to keeping you informed and ensuring everything was done right really makes a difference. We agree, he’s a rock star!