Kensington Homes - Winnipeg

April 2026Sage Creek

Overall Rating: 4.0 / 5

Almost 2 months after possession, our overall experience with Kensington has been acceptable. Details are as follows: Good: 1. There was no delay in possession. 2. The warranty department is willing to take responsibility in handling issues—you just need to be patient. 3. Overall material quality is good. I especially like the LED lighting; you can change the colors. Room for improvement: 1. The walkthrough process could be more professional. We raised concerns about some items requiring touch-ups/repairs, but they were not recorded (e.g., insufficient sealant under the basin, floating laminate flooring near doors.). As a result, these had to be handled later by the warranty department. 2. Protection of finishing materials could be improved. We found a couple of minor material damages after possession. While touch-ups address the issues, it doesn’t feel great to pay so much for a first home that already requires fixes. 3. Workmanship and the overall mindset toward construction safety could be better. We reported to the warranty team that a temporary downspout outside the second floor was loosely installed and posed a risk of injury from falling, but they did not consider it an issue. eventually fell during strong winds after three weeks—fortunately, no one was hurt. 4. Some workmanship items also appeared not to have been fully checked before possession. For example, we found a sharp nail under the carpet causing discomfort, and the floating laminate flooring near the entrance/garage doors was not properly finished because the round moulding was not installed properly.

Kensington Homes - Winnipeg responseThank you for taking the time to share your feedback. We’re glad to hear your possession was on time and that you’re happy with the overall quality of your home. We appreciate your comments on areas for improvement. Your feedback will be shared with our team as we continue to improve our processes and overall customer experience. We’re especially thankful no one was hurt regarding the exterior concern, and we will review this internally. Thank you again for your patience and for working with our warranty team.

April 2026Grande Pointe Meadows Condominium

Overall Rating: 4.0 / 5

All are questions were answered in a timely fashion along with items that needed to be fixed or corrected at the house

Kensington Homes - Winnipeg responseThank you for your feedback. We’re glad to hear that your questions were answered in a timely manner and that the items needing attention at the house were properly addressed. Congratulations!

April 2026Summerlea

Overall Rating: 4.0 / 5

Being a first time home buyer, Kensington have me an overall amazing first time experience. From the Kensington Sales Rep/Realtor to those at the offices, the Design studio, the construction supervisor, and those that have come to attend to some outstanding work/concern post-possession.

Kensington Homes - Winnipeg responseThank you so much for your kind words and for trusting Kensington with your first home purchase. We’re thrilled to hear that your experience was such a positive one from start to finish. Our team works hard to make the process as smooth and enjoyable as possible, especially for first-time homebuyers. Congratulations!

April 2026Ridgewood West

Overall Rating: 4.0 / 5

Good overall, however, I experienced some delays in possession dates and the work was not completed in all. I thought the garage floor could have been done despite that it was winter, anyway, I guess I would have to wait for them to complete this sometime.

Kensington Homes - Winnipeg responseThank you for your feedback. We’re glad your overall experience was positive and apologize for the delays and incomplete items at possession. We appreciate your patience regarding the garage floor, as some work is weather-dependent, and will ensure all outstanding items are completed as soon as possible.

March 2026Grande Pointe Meadows Condominium

Overall Rating: 5.0 / 5

Respondent had no comments.

Kensington Homes - Winnipeg responseThank you so much for your high rating! We're thrilled everything went smoothly and appreciate your feedback.

March 2026Grande Pointe Meadows Condominium

Overall Rating: 4.0 / 5

Things were pretty smooth and any questions we had were promptly answered. We will need to contact and make a first year warranty claim on a couple things that we missed during our walk through.

Kensington Homes - Winnipeg responseThank you for your feedback, we're glad to hear things went smoothly! Please email the items you noticed to our service department and the team will connect with you. Congratulations once again!

March 2026Grande Pointe Meadows

Overall Rating: 5.0 / 5

We are so happy with our Kensington built. Staff has been amazing and they made our dreams come true.

Kensington Homes - Winnipeg responseThank you so much for your kind words! We’re thrilled to hear that you’re happy with your Kensington home. Wishing you many wonderful memories in your new home!

March 2026Sage Creek

Overall Rating: 5.0 / 5

Respondent had no comments.

Kensington Homes - Winnipeg responseThank you for taking the time to complete our survey! Cheers!

February 2026Sage Creek

Overall Rating: 2.0 / 5

Respondent had no comments.

Kensington Homes - Winnipeg responseWe’re sorry to hear about your experience. Please reach out to us at customerrelations@kensingtonhomes.com and we would be happy to look into what may have caused this and assist you further.

February 2026Sage Creek

Overall Rating: 4.0 / 5

Most things have been great. As we live here for a bit longer, we start to notice a little lack of attention to detail (some missed spots on paint and drywall, slopping edging) but understand this isn’t a custom built multi-million dollar home. For the price, we feel like we’ve made a good purchase.

Kensington Homes - Winnipeg responseThank you for your thoughtful feedback. We are glad to hear you feel you've made a good purchase! Your experience is important, and feedback like this helps us continue improving. While our homes aren’t custom builds, we absolutely want every homeowner to feel proud of the craftsmanship and comfortable in their space.

February 2026Sage Creek

Overall Rating: 4.0 / 5

We were told that if we upgrade our appliances package, a water line for our fridge would be installed and when we received the house, we noticed that there is no water line and when we tried to get an answer, we were basically told that no water line is supposed to be installed. First, why does the selling agent use that as a selling pitch to convince us to upgrade our appliances package and second, why offer a fridge with a water souce if there is no water line in the package?

Kensington Homes - Winnipeg responseThank you for your time. We’re sorry for the misunderstanding and the inconvenience this has caused. Please allow us to look into this further and review the details of your purchase. Our Customer Relations Coordinator will be reaching out to connect with you directly.

February 2026Sage Creek

Overall Rating: 5.0 / 5

My experience was quite a good after all.

Kensington Homes - Winnipeg responseThank you for sharing your feedback! We’re so glad to hear that your experience was a good one overall!