RECENT REVIEWS
Show All ReviewsPlacid Waters, October 2024
Review of Overall Experience
The buying process was a struggle. We had some major road blocks with Ginger and getting answers on things. Jacqueline was our saving grace with the process Even though she is on the new build side , she was always so helpful and quick to respond. Kim was also helpful later in the process with getting some answers for us. I am happy to share more about our personal experience if you like. The quality of JTB is fabulous. Your personal team is amazing and we have been very pleased with this side of the experience. We feel we are in good hands and although we are still working through some closing items, we feel confident that things will be resolved. We absolutely love our new home and look forward to settling in. Thank you!
Spring Grove Village, October 2024
Review of Overall Experience
My husband and I have had nightmare after nightmare with our experience. We have not had good experiences with the process from the beginning to completion. We started with a rushed studio appointment for design and were told we were behind. Our second appointment we finished early. During the process we were not given much time to decide and were told on repeat do you want this or that, this or that between two options in most occurrences. Throughout the build stage we had major issues occur. Starting with a loft being built where one was not to have been, incorrect stain color on all wood accents (most of which were upgrades, master bedroom wood beam, kitchen ceiling box), mixed shade wiring (that was approved and added in purchase cost). For multiple walk throughs our concerns were dismissed or brushed away with one reason or another (ie or tubs are very scratched, the upper-level bath has cracks on the outside and we were told that was due to manufacturing molds). However, with our visits to the house we saw items in the tubs and only when painting was going to occur did plastic get placed. The workmanship overall has been horrible. I would never recommend JTB.
BUILDER PROFILE
JTB Homes
1777 R W Berends Drive Southwest
Wyoming, MI
49519
616-916-8895
THE JTB DIFFERENCE
Whether you are looking to buy or build your new dream home, you have come to the right place. With over 80 years of combined experience in new home construction, West Michigan home builder, JTB Homes, has developed a proven, more efficient, and cost effective way to build your new home. We proudly offer our clients an unprecedented level of experience, dedication and expertise because you should expect nothing less. We look forward to helping you get started on building or buying your new home today.