Overall Rating
4.6 / 5 from 694 surveys
Rating distribution
Based on 694 surveys
Quality of Service
4.5 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show All Reviews →April 2026Kenyon Meadows
Overall Rating: 5.0 / 5
We had a great experience from start to finish. The process was smooth, communication was clear, and everything felt easy. We absolutely love our new home and are so happy we chose this builder!
April 2026Audrey Acres
Overall Rating: 4.0 / 5
After a major error my one of Hayden Homes realtors, we almost decided not to continue the purchase. Overall experience towards the end project manager and warranty manager did exceptional jobs taking us through the final process.
April 2026Shadow Glen
Overall Rating: 5.0 / 5
Very great experience would highly recommend
April 2026Shadow Glen
Overall Rating: 5.0 / 5
Great experience, and great people to work with.
April 2026Kenyon Meadows
Overall Rating: 5.0 / 5
Overall a great experience
April 2026Sherman Heights
Overall Rating: 5.0 / 5
Ashley, my community manager, was very supportive and thorough during the entire process.
April 2026Columbia Ridge
Overall Rating: 5.0 / 5
Respondent had no comments.
April 2026Meadowlark
Overall Rating: 5.0 / 5
So far it’s been a good experience. Laurie is always helpful as well as Jeff. (The man that helps us with issues)
April 2026The Summit
Overall Rating: 5.0 / 5
Overall it was good, Hayden did a great job. There was one moment where they initially were quite inflexible with us, however, it was resolved.
April 2026Lekeitio Village
Overall Rating: 5.0 / 5
Respondent had no comments.
April 2026Shadow Glen
Overall Rating: 5.0 / 5
As a retiree coming from another state with his family, finding a new home can be a trying experience. My Realtor found us this Hayden Home which was a model we were considering. When we began the buying process with Hayden, the various representatives were above and beyond helpful through the entire process. Their professionalism and ovearall kindness helped our dream of living in Idaho a reality. I'd recommend to anyone buying a home here in treasure valley to keep Hayden at the top of their list for how helpful they are in walking a buyer through the process. Thank You Hayden from all my family members! However, I do have one dissapointment with my chevy 2500hd 4x4 does not fit in the garage. Garage should have been slightly larger but because this home has a loft room, the staircase design is partly in the garage reducing space.
April 2026Valley Springs
Overall Rating: 3.0 / 5
The people we have worked with have shown a great amount of empathy and care. Sadly the positive intent they verbally share does not make up for the quality of the home or quality of repairs. The construction of the home/ quality of materials used is fairly on par with every other major home builder. Many of the promises made regarding the quality of building and experience working with Hayden fell short and in some cases completely missed the mark.