Overall Rating
4.6 / 5 from 701 surveys
Rating distribution
Based on 701 surveys
Quality of Service
4.5 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show All Reviews →June 2026Sterling Ridge
Overall Rating: 4.0 / 5
The sales team has been wonderful. Some of the construction is wonderful, like the floor, the arched entries, the roomy pantry. The quality of some of the construction and the appliances has been less than expected in new construction.
June 2026Marylyn Place
Overall Rating: 4.0 / 5
Respondent had no comments.
June 2026O'Keefe Ranch
Overall Rating: 5.0 / 5
So far working with Hayden Homes has been a breath of fresh air. We love our home, and the people we've worked with over the course of the build have been amazingly friendly and helpful.
June 2026Merlot Meadows
Overall Rating: 5.0 / 5
Our overall experience was excellent! From the moment we walked into the model home at Bella Vista, Zavier was professional and informative. Although the homes in Bella Vista were outside our budget, he took the time to tell us about Merlot Meadows, an upcoming community, and promised to reach out when more information became available. We are so glad we waited to build our dream home in Merlot Meadows. As first-time homebuyers, we had many questions, and Zavier made the entire process smooth, straightforward, and manageable. He was patient, knowledgeable, and always easy to reach. During the design process, Zavier was especially great to work with. He made what could have been an overwhelming experience fun and enjoyable, and he always made us feel welcome and valued. Throughout the building process, he kept us informed with regular updates, sent us photos, and offered to show us the progress of our home in person several times. When it came time to receive the keys to our new home, Zavier made the experience very special and memorable. As first-time homebuyers, this was a major milestone for us, and the thoughtfulness and excitement he brought to the occasion made it even more meaningful. We truly appreciated the time, attention, and care he dedicated to helping us through every step of the journey. Once our home was finished, we also had a great experience meeting Kory during our walkthrough. Kory was kind, informative, and knowledgeable, and he provided helpful advice on how to best care for our new home. After moving in, we experienced what we thought was a plumbing leak. Even after hours, both Zavier and Kory responded quickly and were ready to help. Kory still went above and beyond to assist us and ensure everything was taken care of. His willingness to help, even when the issue was not Hayden Homes' responsibility, demonstrated a level of care and customer service that truly impressed us. That experience made us feel that Hayden Homes genuinely cares about its homeowners long after closing day. Hayden Homes has demonstrated a true commitment to its homeowners by delivering quality, affordable homes and providing outstanding customer service. We are grateful for the positive experience and would highly recommend Hayden Homes to anyone looking to build a new home. In fact, we have already recommended Hayden Homes to friends and family and will continue to do so. We have been incredibly impressed by the level of customer service, communication, and genuine care we have received throughout the entire process and even after closing. Hayden Homes is truly an exceptional homebuilder, and our experience has exceeded our expectations in every way.
June 2026The Summit
Overall Rating: 5.0 / 5
Excellent response to questions and repairs. Delvin was amazing and so very helpful.
June 2026Rolling Meadows
Overall Rating: 5.0 / 5
Excellent
June 2026Woodland Ridge
Overall Rating: 5.0 / 5
I never bought a Hayden Homes before, they are beautiful. Everyone that has helped me within the Hayden Homes has been very professional and helpful. Im very pleased that I have purchased this home, my dog and I love it. Thank you for the great experience. I highly recommend Hayden Homes..
June 2026Maple Landing
Overall Rating: 5.0 / 5
Respondent had no comments.
May 2026Sherman Heights
Overall Rating: 4.0 / 5
Respondent had no comments.
May 2026Goose Ridge Estates
Overall Rating: 5.0 / 5
Respondent had no comments.
May 2026Lekeitio Village
Overall Rating: 5.0 / 5
Amazing ! very easy first time buying a home ! Sarah and Nick are amazing !
May 2026The Summit
Overall Rating: 3.0 / 5
Overall, our experience has been mediocre. There has been a lack of follow-through regarding items that needed to be fixed after moving into our new home. We also felt rushed into moving into a home that was not fully completed or up to par at the time of move-in.