Overall Rating
4.6 / 5 from 716 surveys
Rating distribution
Based on 716 surveys
Quality of Service
4.5 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show All Reviews →October 2026Meadowlands
Overall Rating: 5.0 / 5
Respondent had no comments.
September 2026Parkside Place
Overall Rating: 5.0 / 5
Hayden Homes was very warm and transparent throughout the whole home buying process. They kept us updated regularly on the progress of our home; sending videos and setting up appointments with the builder to tour our home at different stages of the build. It was a smooth transition and Hayden Homes was very kind and generous in the way they invited us into our new home. The home itself is very comfortable and we feel very confident in its quality. Special shoutout to Kris Cavin and Joey our builder for providing us with an excellent and positive experience, and for always being supportive and helpful with our questions and concerns.
September 2026Shadow Glen
Overall Rating: 5.0 / 5
Friendly and knowledgeable
September 2026Audrey Acres
Overall Rating: 5.0 / 5
Respondent had no comments.
September 2026Alvarado Place
Overall Rating: 5.0 / 5
Respondent had no comments.
September 2026Lost River
Overall Rating: 4.0 / 5
A very nice production home with some workmanship flaws. I commend Hayden Homes staff for their service and attentiveness to the customer.
September 2026Trossicks
Overall Rating: 5.0 / 5
Respondent had no comments.
September 2026Willow Wood Estates
Overall Rating: 4.0 / 5
Overall the house is beautiful and the experience was quick and easy. The only part that was not satisfactory was the finishes of the home. The cabinets were not treated well and already had a ton of dings and scratches that were filled in and didn’t look nice, could also see every nail hole. The paintings peeling in many places on the walls and the house was not cleaned prior to moving in. We were told it would be cleaned but we spent the first few allays removing drywall dust and bugs from every surface. The windows and door jams were full of debris and really just not a great move in experience.
September 2026Peach Tree Estates
Overall Rating: 5.0 / 5
Everyone who helped us during this whole process from the first point of contact to the hand off of our keys have been nothing but informative, professional and so caring, even beyond the purchasing of our home the Hayden family continues to help support us as we navigate homeownership, it puts such an ease to our stress as first time homeowners and I am so glad I was able to experience building a home through Hayden Homes, they truly care about every person who they cross paths with. Can’t thank you enough!
September 2026Kenyon Meadows
Overall Rating: 4.0 / 5
Respondent had no comments.
September 2026Bellaro Springs
Overall Rating: 4.0 / 5
I worked with Adam and he was fantastic.
September 2026Sherman Heights
Overall Rating: 3.0 / 5
No response to action on active warranty items. Over a month since owning and have not had luck to close our granite countertop issue and stained concrete. Reached out twice for follow up and get a message back that they’ll reach out but I never hear back. Would like to just close out my items and get some care to warranty items.