Overall Rating
4.3 / 5 from 39 surveys
Rating distribution
Based on 39 surveys
Quality of Home
4.3 / 5
Overall of Experience
4.3 / 5
Caring Displayed
4.3 / 5
Overall Responsiveness
4.4 / 5
Recent survey feedback
March 2026Provence
Overall Rating: 4.0 / 5
I think it has been a great experience overall, and loves the place. However, when the builder is aware that there are still issues to fix, even after handing over the house to the new owner, they should take the initiative to complete the remaining work. Homeowners should not have to repeatedly follow up or ask when the outstanding items will be finished.
Builder responseHi Jeison, thank you for your kind words. We’re very pleased to hear that you’re enjoying your new home and that your overall experience has been a positive one. We also sincerely appreciate you bringing this matter to our attention. Please be assured that we are actively working with our team to address all outstanding items and ensure they are completed as promptly as possible. Thank you again for your feedback and for choosing eQ Homes as your Home Builder of Choice.
February 2026Pathways South
Overall Rating: 5.0 / 5
My experience has been extremely positive at all stages. EQ Homes has been very responsive. Melissa has been very helpful in answering questions as I took possession of the house. Emma from the Design Studio really understood the vision I had for the house and did an amazing job helping select the finishes. I am really pleased with how it all came together. It also felt like the construction team put a lot of care and attention to detail in building the house. EQ Homes offered a clear roadmap for the building of the house and was on time with all deadlines in the process.
Builder responseThank you for taking the time to share your feedback. We’re delighted to hear that your experience with eQ Homes has been positive at every stage. It’s especially rewarding to know that Melissa and Emma provided exceptional support and that our construction team’s attention to detail helped bring your vision to life. We take great pride in delivering quality homes and a seamless experience, and we’re pleased that your new home reflects that commitment.
January 2026Pathways South
Overall Rating: 5.0 / 5
Respondent had no comments.
January 2026Embrun Central
Overall Rating: 4.0 / 5
This is my first home I had built and dealing with EQ homes, from the sales agent, Alain to the people who helped select all of the interior choices and the people who were constructing the house. All were very helpful and made my home buying experience a real joy. It was a lot easier with there help. Thanks to all involved.
Builder responseThank you for sharing your experience and for choosing eQ Homes for your first home! We’re delighted to hear that our team, from sales to design to construction, helped make your homebuying journey smooth and enjoyable. We truly appreciate your kind words and will be sure to share your feedback with Alain and the rest of the team. Wishing you many happy memories in your new home!
December 2025Embrun Central
Overall Rating: 5.0 / 5
I had the absolute best experience with EQ Homes. This is mine and my fiancés first home and we couldn’t be happier with the overall service and quality of our home!
Builder responseThank you so much for sharing your experience! We’re thrilled to hear that your first homebuying journey with eQ Homes has been such a positive one. Congratulations to you and your fiancé on your beautiful new home, we’re so happy to welcome you to the eQ Homes family!
December 2025Embrun Central
Overall Rating: 5.0 / 5
Has been a great experience overall. They’ve been very responsive with deficiencies and the quality of the home seems to be very good compared to other townhomes I’ve seen/heard of.
December 2025Embrun Central
Overall Rating: 4.0 / 5
Respondent had no comments.
December 2025Provence
Overall Rating: 5.0 / 5
Respondent had no comments.
December 2025Pathways
Overall Rating: 3.0 / 5
Respondent had no comments.
November 2025Embrun Central
Overall Rating: 4.0 / 5
Overall experience was really good. Everyone we dealt with were professional and tried hard to make sure we were happy in our choices. The only reason we did not give a 5 on the overall experience is the flexibility of EqHomes. When it comes to the framework the is no flexibility. Like the two small windows in our bedroom. We wanted them removed. This is our fourth builder we buy a home and the others were more willing to make small adjustments to their design. Another example. We wanted to buy our own lights and get them installed by EqHomes and the answer was no. Our other builders allowed us the feature which was really better for the client and saved money to the builder. They got to save on the lights. Overall the quality of the work we are really happy with. We truly want to say thank you to Sara, Betty, Emma and Shawn for everything they have done for us.
November 2025Pathways
Overall Rating: 5.0 / 5
Great staff and team, good quality built but less flexibility to change things. Their warranty and construction staff are responsive, accommodating, and great!
November 2025eQuinelle Developments
Overall Rating: 5.0 / 5
The overall experience was great. We love our home. There are some small issues that are going to be discussed during the Tarion review however, we love the community and our home is exactly what we envisioned. Jaret (project manager) has been very responsive and attentive. Our sales office (James) was also amazing.