Overall Star Rating
4.2 / 5 from 679 surveys
Rating distribution
Based on 679 surveys
Quality of Home
4.3 / 5
Quality of Experience
4.2 / 5
Caring Displayed
4.3 / 5
Overall Responsiveness
4.2 / 5
Recent survey feedback
Show Latest →June 2026Readers Branch
Overall Star Rating: 5.0 / 5
Overall the process of purchasing was fairly seamless with regards to the sales team and the design center. Where we ran into issues was with our project manager and have a whole set of tickets we just entered yesterday as he originally told us to hold everything until the 60 day mark and submit one ticket with everything. These are not new issues but all issues that were discussed with the project manager and we were assured they would be resolved quickly, it’s now been over 7 weeks and I just found out that the project manager is no longer with the company.
June 2026Readers Branch
Overall Star Rating: 4.0 / 5
I loved my Design Team and my Project Manager. I realize post purchase that many items were not reviewed, verified or corrected before Closing. While focusing on a major move-in, it's a bit stressful to have quite a bit of follow up, repairs, etc. I feel the list is lengthy and as this is my first time purchasing a brand new home, I am surprised to find out how much I need to follow up.
May 2026Readers Branch
Overall Star Rating: 5.0 / 5
From the start of selections all the way through the final walkthrough and closing, every person was professional and genuine. They built it like they were going to be the owners!
May 2026Brunswick at Hope Farm
Overall Star Rating: 5.0 / 5
Very good experience. Catherine from the design team was excellent for making additions and changes. Marshall was outstanding as well and did everything he said he would do and more to get the house ready. A great buying experience for a well built home.
May 2026Readers Branch
Overall Star Rating: 4.0 / 5
Everyone has been a pleasure to work with!
May 2026Readers Branch
Overall Star Rating: 4.0 / 5
Emily is design & Steve were excellent to work with. Sales office not as smooth as the rest of the experience.
May 2026Sweetspire
Overall Star Rating: 5.0 / 5
Staff at Eagle was excellent to work with on all levels. Great and timely communication and no complaints!
April 2026The Preserve @ Walnut Springs Townhomes
Overall Star Rating: 1.0 / 5
Professionalism is good trait but with zero empathy, it’s worthless. We came in to buy a home with our money but it felt like everyone accept for couple of staff members treated us like doing a ‘favor’. Spending half million dollars feels pressure more than joy. Quality of work is very low and when pointed out, we experienced rude verbal and non verbal responses. I wish I could go back on my decision. Sad to be part of a community that is owned by individuals who are only interested in sales and not look at quality and satisfaction of their so called ‘consumers.’
April 2026The Preserve @ Walnut Springs
Overall Star Rating: 5.0 / 5
We've been very pleased with our experience of working with the crew at our local Eagle office. They've been very responsive to questions and concerns throughout the entire process.
March 2026Blufftons
Overall Star Rating: 5.0 / 5
All of our interactions and communications with every Eagle representative has been first-class. Their team has worked diligently to ensure our home buying experience was top notch. Even beyond closing and move-in, we still feel they value us as customers/buyers.