Creative Homes

June 2026Heritage Ridge - Villas

Overall Star Rating: 5.0 / 5

Overall we’ve had an excellent experience with Creative Homes. They worked with us to ensure we received a fair buyer’s agreement when our realtor had concerns. They’ve been willing to fix cosmetic and structural issues that were brought up during our inspection. We had a sewer line blocked by construction debris that took 3 weeks to fix, but the Warranty department worked hard to try to get us scheduled with the plumbing service. Overall I’ve been pleased and confident with this company.

June 2026Trott Brook Crossing

Overall Star Rating: 4.0 / 5

Overall, we are happy that we chose Creative Homes for our new construction home. After looking at several builders, including Capstone and Lennar, we felt that Creative Homes offered a better overall product, higher-quality finishes, and a more customizable experience. The home itself turned out beautifully, and we do not regret our decision to build with them. That said, our experience was not without frustrations, particularly as the project neared completion. Communication regarding timelines and closing dates was often unclear, making it difficult to plan and prepare for the move. We frequently found ourselves seeking updates rather than receiving proactive communication. One of our biggest disappointments involved the backyard grading. During the building process, we were shown and discussed a significantly different slope than what was ultimately delivered. The final grade of the yard was not what we expected based on earlier conversations, and we wish expectations had been more clearly documented and communicated from the beginning. We also experienced ongoing issues obtaining an accurate survey. This became a frustrating process that required multiple follow-ups and took much longer than anticipated to resolve. Additionally, once the home was sold, it felt like communication from our realtor decreased substantially. We often felt caught in the middle trying to get answers, and at times it seemed we were discouraged from communicating directly with the builder, which only added another layer of frustration. Despite these challenges, the quality of the finished home remains strong, and we do believe Creative Homes provides a better overall product than many competing builders. Our recommendation would be for Creative Homes to improve communication, particularly during the final stages of construction, and to ensure expectations regarding grading, surveys, and timelines are clearly documented and consistently communicated. Had those areas been handled better, our experience would have been significantly more positive.

June 2026Gloverdale - SF

Overall Star Rating: 5.0 / 5

Great agent Rush. Quality built. Creative design. Great warranty department. Everyone has been very helpful.

June 2026Heritage Ridge - Villas

Overall Star Rating: 5.0 / 5

Creative Homes made the home buying process seamless. All staff members were knowledgeable and friendly. We are very happy with our new home.

June 2026Evanswood

Overall Star Rating: 4.0 / 5

We were happy with our creative home purchase

June 2026Gloverdale

Overall Star Rating: 5.0 / 5

We love and recommend to everyone! We hope to see the neighborhood fill quickly!

May 2026Oak Hill

Overall Star Rating: 5.0 / 5

It was absolutely wonderful.

May 2026Evanswood

Overall Star Rating: 5.0 / 5

We had a few bumps along the way although very happy with the end result.

April 2026Easton Village

Overall Star Rating: 5.0 / 5

Nice home.

April 2026Heritage Ridge

Overall Star Rating: 5.0 / 5

Sophia was so awesome to work with! She kept us informed on everything and the communication was seamless, she is a gem, so personable! Brent was the best to work with, he listened to all our requests and always communicated with us and with us being out of town for the build it was so much appreciated. Our meet with Erin at the design center was very smooth and a fun experience too. Overall we were very satisfied with our build experience!