4.3

Move-In Experience Survey (30-90 days post move-in)

49 CUSTOMER REVIEWS

  • 5 star

    54.7%

  • 4 star

    28.9%

  • 3 star

    10.9%

  • 2 star

    3.1%

  • 1 star

    2.3%

4.3

Quality of Home

4.2

Quality of Experience

4.2

Caring Displayed

4.3

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

SouthPointe, November 2024

4

Review of Overall Experience

It should be communicated to potential buyers if you haven't moved into your house prior to July that you will not be able to use your yard and therefore for us, we are also not able to use our garage this winter because the rough grade certificate was not completed until four months after we moved in. We lost a $5000 deposit with our landscaping people because we were told it was completed when we moved in when in fact it was not. Additionally because we can not use our yard this year we are forced to store our items that can not get wet in our garage over winter so our garage is not useable now. To top it off the client service team lead was absolutely atrocious to deal with and kept giving us the run around and unprofessional snotty replies to our inquiries. Although the house is great, it is has not been a good experience and we will not recommend Coventry. I will note that Sheilla our sales manager was absolutely fantastic to deal with and if the experience had followed in the same fashion as she set forth at the beginning of this purchase I would be giving 5 stars all around, unfortunately that has not been the case.

Easton, November 2024

5

Review of Overall Experience

Respondent had no comments.

BUILDER PROFILE

Coventry Homes
17615 – 111 Avenue North West
Edmonton, AB
T5S 0A1
(780) 453-5100

Flexibility

We say goodbye to cookie cutter by leading the new home industry with an extensive array of flexible designs and optional layouts. Homeowners are encouraged to tailor their home to suit their lifestyle and needs.

Customization

Coventry Homes is one of the only large-volume new home builders in Edmonton that allows homeowners to build a complete custom home, without the custom prices.

Quality

We believe in offering superior quality products and finishes at affordable prices. At Coventry Homes we offer attainable luxury and feel that high-grade finishes shouldn't be considered an upgrade.