4.1

Move-In Experience Survey (30-90 days post move-in)

65 CUSTOMER REVIEWS

  • 5 star

    43.2%

  • 4 star

    29.7%

  • 3 star

    20.3%

  • 2 star

    4.1%

  • 1 star

    2.7%

4.2

Quality of Home

4.1

Quality of Experience

4

Caring Displayed

4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Terra, January 2025

5

Review of Overall Experience

GREAT CUSTOMER SERVICE

Solis, January 2025

3

Review of Overall Experience

We feel at the price point our home was not very good value apart from the view. We also feel that some items which we have had to purchase should have been included and that Cole West could have been more flexible in allowing customers more options, not major building options, but more user friendly options (for example non-slam toilet seats instead of the cheap ones provided standard!)