Caviness & Cates Communities

September 2026Long Point Reserve

Overall Star Rating: 1.0 / 5

I have tried to contact anyone, literally anyone to talk about several issues. 1. My neighbors. I was under the impression there was no renting in this community yet my neighbor has rented to three kids that throw loud parties, have dog poop sitting on their back patio that absolutely stinks, they never mow their lawn and there’s always piles of garbage. 2. Several of us in the community have complained about the pool. It is constantly dirty, the bathrooms are disgusting, we are having to supply our own toilet paper, soap, taking the garbage out ourselves. I’m really not sure at this point what we are paying for.

August 2026Live oak

Overall Star Rating: 5.0 / 5

Super easy purchasing experience. The homes are well built and the incentive package was great! The construction/property manager John, is the best. He is extremely good at his job, is a wealth of information, is always willing to help if he can and always has a smile on his face. Thank you John!

Caviness & Cates Communities responseWe're happy to hear you love your home! We will be sure to share this with John. He is the best!

August 2026Live oak

Overall Star Rating: 5.0 / 5

I've been in my new home for a month. I love the area, convenience of grocery shopping, library and a few other places in walkable distance is a plus! I like the area for dogs, little dog park, I hear benches will be added. Friendly neighbors, and dog friendly. I've had a couple issues inside the house with appliances either dented or not working, but were resolved pretty quickly. Response time is pretty good if any questions arise. I love my screened in porch and fenced yard! I'm very happy, feel safe, and love my new home! I recommend come tour the self guided tours if there is an interest! That is how I ended up purchasing mine!!

July 2026Bethesda Pines

Overall Star Rating: 5.0 / 5

From start to finish we were extremely happy with the quality of products offered, all the staff who were professional and patient answering all our questions and concerns and also resolving any issues/problems. They got back to us immediately with any questions and made our home building and buying a very smooth process.

Caviness & Cates Communities responseThank you for taking the time to leave us a review! We're so glad you had a smooth experience with your new home.

July 2026Legacy Lakes

Overall Star Rating: 4.0 / 5

Home Review Hello, I’m not sure what format you prefer for this review, so I’ve listed my comments below. • The lot selection process took much longer than expected, causing us to miss opportunities on several preferred lots. We ultimately had to settle for a secondary choice. It was frustrating that no one seemed to know which home models and options would fit on each lot. • The garage has approximately 20-foot ceilings, making the overhead storage area impractical to use without purchasing an expensive electric lift. • The garage has seven steps. We were told during the sales process that it would have only two or three steps, similar to the model home. • The screened porch door has already required service four times in the first month. We still don’t know if it has been repaired correctly. As part of the repair, a section of the wooden step was cut away and left that way. Instead of enjoying a new screened porch, we have one that has already required multiple repairs. • The original siding had chips and gouges. It was replaced, but the replacement was not completely painted. An entire plank was missed. • Much of the sod was either dead or filled with weeds. I now have to spend additional time and money to establish a healthy lawn. I expected a new home to come with quality sod. • There is a significant drop-off along the side of the house that creates a safety hazard. We were told a retaining wall would have addressed this issue and also reduced the excessive garage ceiling height and number of steps. Instead, we are now faced with the expense of installing a retaining wall ourselves to make the property safer. Although I do believe this is something that Caviness and Cates should pay for. • The paint quality is poor. We had to repaint several areas ourselves, despite being told they had already been addressed. This was especially disappointing after paying for upgraded paint. • The house was not thoroughly cleaned before closing. • Overall, the craftsmanship throughout the home falls below what we expected in a new construction home. • Communication throughout the building process was poor. Several things we were told during the process ultimately proved to be inaccurate. • Construction crews did not clean up after themselves. Bottles, food wrappers, cigarette butts, and other debris were left throughout the property, giving the impression of poor job site standards. • The driveway has several imperfections, including areas where concrete is chipped or missing. • The garage walls have noticeable imperfections and areas where drywall is chipped or missing. • The laundry room sink is much smaller than expected. We were not given the opportunity to see this selection at the design center. • There are numerous drywall patches throughout the second floor. Multiple walls in every room have large areas repaired with tape and joint compound. Instead of new, finished walls, many appear to have undergone significant repairs before we ever moved in. • We were never informed that garage windows would result in an additional charge. Our realtor ultimately had to intervene to help resolve the issue. • We were required to pay for the garage windows even though the additional charge was never disclosed during the design or sales process. I believe this was handled poorly and should have been communicated from the beginning. • There is still construction debris and leftover materials in front of the house, even though construction on the street has been completed. Although I called once and some items were removed, there is still a pile of materials and trash that I have had to move myself. The lot sign also remains, despite us living here for over a month. • The sidewalks are different shades of concrete, making the finished appearance inconsistent. • A drain grate is still sitting beside the house and has not been installed or removed. • The drop zone door handle was installed upside down. Overall, we are very disappointed with the quality, communication, and attention to detail throughout the construction process. We expected a new home to reflect a much higher standard of workmanship and customer service than what we have experienced.

July 2026Bartlett Manor

Overall Star Rating: 5.0 / 5

A lot of house for the money. Overall, very pleased but a couple tweaks would have been better. Love the lot size compared to most similar neighborhoods. Joey was a pleasure to deal with!

Caviness & Cates Communities responseThank you for taking the time to share your review! We will take all of your feedback to the team. Welcome home!

July 2026Tucker Hill Farm

Overall Star Rating: 5.0 / 5

Communication is lacking.

June 2026Maggie Way

Overall Star Rating: 5.0 / 5

Dave and john did a great job, reviewing the home during our orientation and making sure everything was done for our closing. Mason was fantastic throughout the buying process and helped with getting answers yo any questions we had, very responsive.

June 2026Bartlett Manor

Overall Star Rating: 1.0 / 5

The home is nice, but I have not gotten an issue resolved for months and I am still awaiting a call back.

June 2026Bartlett Manor

Overall Star Rating: 5.0 / 5

This experience has been so amazing. This is our first house and not many people can say they had the same experience we have. Thank you for making it so easy yet giving us an amazing quality home.