Caviness & Cates Communities

July 2026Bethesda Pines

Overall Star Rating: 5.0 / 5

From start to finish we were extremely happy with the quality of products offered, all the staff who were professional and patient answering all our questions and concerns and also resolving any issues/problems. They got back to us immediately with any questions and made our home building and buying a very smooth process.

July 2026Legacy Lakes

Overall Star Rating: 4.0 / 5

Home Review Hello, I’m not sure what format you prefer for this review, so I’ve listed my comments below. • The lot selection process took much longer than expected, causing us to miss opportunities on several preferred lots. We ultimately had to settle for a secondary choice. It was frustrating that no one seemed to know which home models and options would fit on each lot. • The garage has approximately 20-foot ceilings, making the overhead storage area impractical to use without purchasing an expensive electric lift. • The garage has seven steps. We were told during the sales process that it would have only two or three steps, similar to the model home. • The screened porch door has already required service four times in the first month. We still don’t know if it has been repaired correctly. As part of the repair, a section of the wooden step was cut away and left that way. Instead of enjoying a new screened porch, we have one that has already required multiple repairs. • The original siding had chips and gouges. It was replaced, but the replacement was not completely painted. An entire plank was missed. • Much of the sod was either dead or filled with weeds. I now have to spend additional time and money to establish a healthy lawn. I expected a new home to come with quality sod. • There is a significant drop-off along the side of the house that creates a safety hazard. We were told a retaining wall would have addressed this issue and also reduced the excessive garage ceiling height and number of steps. Instead, we are now faced with the expense of installing a retaining wall ourselves to make the property safer. Although I do believe this is something that Caviness and Cates should pay for. • The paint quality is poor. We had to repaint several areas ourselves, despite being told they had already been addressed. This was especially disappointing after paying for upgraded paint. • The house was not thoroughly cleaned before closing. • Overall, the craftsmanship throughout the home falls below what we expected in a new construction home. • Communication throughout the building process was poor. Several things we were told during the process ultimately proved to be inaccurate. • Construction crews did not clean up after themselves. Bottles, food wrappers, cigarette butts, and other debris were left throughout the property, giving the impression of poor job site standards. • The driveway has several imperfections, including areas where concrete is chipped or missing. • The garage walls have noticeable imperfections and areas where drywall is chipped or missing. • The laundry room sink is much smaller than expected. We were not given the opportunity to see this selection at the design center. • There are numerous drywall patches throughout the second floor. Multiple walls in every room have large areas repaired with tape and joint compound. Instead of new, finished walls, many appear to have undergone significant repairs before we ever moved in. • We were never informed that garage windows would result in an additional charge. Our realtor ultimately had to intervene to help resolve the issue. • We were required to pay for the garage windows even though the additional charge was never disclosed during the design or sales process. I believe this was handled poorly and should have been communicated from the beginning. • There is still construction debris and leftover materials in front of the house, even though construction on the street has been completed. Although I called once and some items were removed, there is still a pile of materials and trash that I have had to move myself. The lot sign also remains, despite us living here for over a month. • The sidewalks are different shades of concrete, making the finished appearance inconsistent. • A drain grate is still sitting beside the house and has not been installed or removed. • The drop zone door handle was installed upside down. Overall, we are very disappointed with the quality, communication, and attention to detail throughout the construction process. We expected a new home to reflect a much higher standard of workmanship and customer service than what we have experienced.

July 2026Bartlett Manor

Overall Star Rating: 5.0 / 5

A lot of house for the money. Overall, very pleased but a couple tweaks would have been better. Love the lot size compared to most similar neighborhoods. Joey was a pleasure to deal with!

July 2026Tucker Hill Farm

Overall Star Rating: 5.0 / 5

Communication is lacking.

June 2026Maggie Way

Overall Star Rating: 5.0 / 5

Dave and john did a great job, reviewing the home during our orientation and making sure everything was done for our closing. Mason was fantastic throughout the buying process and helped with getting answers yo any questions we had, very responsive.

June 2026Bartlett Manor

Overall Star Rating: 1.0 / 5

The home is nice, but I have not gotten an issue resolved for months and I am still awaiting a call back.

June 2026Bartlett Manor

Overall Star Rating: 5.0 / 5

This experience has been so amazing. This is our first house and not many people can say they had the same experience we have. Thank you for making it so easy yet giving us an amazing quality home.

June 2026Maggie Way

Overall Star Rating: 5.0 / 5

So far, the community appears to be a very pleasant and friendly. We are very pleased with living in this community.

Caviness & Cates Communities responseWe're so glad you love your new home!

May 2026Live oak

Overall Star Rating: 5.0 / 5

When I embarked on the journey to relocate to Beaufort from central PA I expected to encounter logistical issues due to the fact that I was unable to be on sight to monitor the progress of my home and the various upgrades I selected. I closed t the end of March as planned and am pleased to state that the experience with the builder was unbelievably and unexpectedly smooth! The project manager, Jon, treated the purchase of my new home as if it were his own. His timely communication, attention to detail, expertise in construction, friendly demeanor, and reliability are to credit for my stellar home buying experience. As I make my transition from PA to Beaufort, Jon continues to stay in touch with me regarding details to fine tune the performance of my "smart" home's digital footprint and arranges his schedule such that he can connect with me in person during one of my trips to Beaufort to address any needs or questions I have while I'm in town. The confidence I have in my home is directly aligned with the role Jon has played in this mid-life adventure I chose to undertake. I thank Caviness & Cates for having a wonderfully reliable and skilled professional like Jon on their team!

Caviness & Cates Communities responseThank you so much for taking the time to write this review and to highlight Jon. We are very lucky to have him on our team and are happy that you have had a great experience. Welcome home!

April 2026Brookstone Village

Overall Star Rating: 4.0 / 5

The project manager Christian was great to work with. And the home was perfectly built and the community is beautiful. Only issues that occurred during the closing process was trying to get the builders to agree to certain items for the home. We’re committing hundreds of thousands of dollars into a home so I think it’s feasible to include certain amenities such as a fence, or designing the cabinets the way the buyer wants. Especially if other homes in the community had a fence included. Other than small things like that the closing process, getting a loan and overall condition of the home was smooth.