Overall Rating
4.7 / 5 from 138 surveys
Rating distribution
Based on 138 surveys
Quality of Home
4.5 / 5
Quality of Experience
4.7 / 5
Caring Displayed
4.8 / 5
Overall Responsiveness
4.7 / 5
Recent survey feedback
April 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Magnolia Towns
Overall Rating: 5.0 / 5
Great experience. We really appreciated how the sales staff and brokerage team were very honest with us on all stages of the home buying process. The construction staff also went above and beyond making sure everything in the home was perfect before move-in.
February 2026Magnolia Towns
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
Love it!
February 2026Magnolia Towns
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Magnolia Towns
Overall Rating: 4.0 / 5
Overall I was satisfied with Brookfield as a whole. The sales team, lending team, and customer service team all have top marks in my book. Everyone was very responsive and answered many of my questions. My biggest complaint has been getting issues with the home resolved. Brookfield does an excellent job of immediately creating work orders and having someone dispatched to address the issue. I have had A.C. issues and Lighting Issues that some of the 3rd party venders had not fully or adequately addressed.
February 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
The entire process was incredibly smooth and without any interruptions, ensuring a seamless experience. Additionally, there was a high level of support provided throughout, with assistance readily available whenever needed. Furthermore, the process was conducted with complete transparency, allowing for clear communication and understanding at every stage.
Builder responseWe value your feedback and are especially appreciative of your comments of our team and the support they were able to provide as you purchased your new home!
February 2026Magnolia Towns
Overall Rating: 5.0 / 5
Friendly, welcomed, reliable.
Builder responseWe love your description of our home purchase experience, thank you for sharing and we hope to deliver the same experience all the way through.
February 2026Row at Sundance Park - New Haven
Overall Rating: 4.0 / 5
Overall, it was a great experience as a first time home buyer. They explained everything throughout and make the process less stressful. The maintenance team also did a in after purchase care. They respond to our fixing requests in a timely manner. HOA team also seems responsive so far to our questions.
January 2026Magnolia Towns
Overall Rating: 3.0 / 5
build quality below expectation