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Brookfield Residential - San Bernardino County

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Rating

★★★★★

4.8 / 5 from 109 surveys

Rating distribution

Based on 109 surveys

5 Stars
82%
4 Stars
14%
3 Stars
4%
2 Stars
0%
1 Stars
0%

Quality of Home

★★★★★

4.7 / 5

Quality of Experience

★★★★★

4.8 / 5

Caring Displayed

★★★★★

4.8 / 5

Overall Responsiveness

★★★★★

4.8 / 5

Recent survey feedback

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September 2026Row at Sundance Park - New Haven

Overall Rating: 5.0 / 5

Great experience

September 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Respondent had no comments.

September 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Respondent had no comments.

August 2026Row at Sundance Park - New Haven

Overall Rating: 5.0 / 5

We absolutely love our home, the experience from start to finish was truly amazing. It only took us 1 day to find our amazing home.

August 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

The entire experience with all at Brookfield was amazing. Top notch customer service, great build. I would and I am highly recommending Brookfield to everyone I know that’s in the market.

August 2026Bloom at Edenglen

Overall Rating: 4.0 / 5

Amazing experience with Brookfield. Especially Art, Shawn, Caitlyn, & Stacey, who went above and beyond to ensure we were happy and confident in our home. They helped us resolve all the issues and ensures confidence back in us in loving our new home and being happy with the results

August 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Very easy process, that made it nice and simple. Amazing homes, we fell in love with them right away. Brookfield has provided us with a lot of tools to make the home buying process easy and we cannot wait to recommend them to anyone looking for a home.

August 2026Row at Sundance Park - New Haven

Overall Rating: 4.0 / 5

The sales team left me high and dry upon getting my keys after they assured me the problems found in the pre inspection were fixed when they in fact weren’t and ghosted me when both my realtor and I asked what the problem and fix for the water heater was. Upon moving in I was assured the water heater worked but the water heater did not work and we did not have hot water. I put in a trouble ticket and it was fixed within the next day so that part of the team was awesome, I believe the person who helped names is tom. He was awesome. But the sales team really just fell off the planet of the earth even before getting the keys. Really unprofessional and very unprofessional. Specifically Dan.

July 2026Row at Sundance Park - New Haven

Overall Rating: 5.0 / 5

From From start to finish, buying our home with Brookfield Residential was an outstanding experience. My wife and I couldn’t be happier. The entire team was professional, caring, knowledgeable, and always willing to help. They made the process smooth, exciting, and stress-free. We are truly grateful for everything they did to help us purchase our dream home. Thank you for making this such a memorable experience!

July 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Brookfield team Dan, Theresa, Brooke, Sam, Art, and Steve were wonderful to work with.

July 2026Row at Sundance Park - New Haven

Overall Rating: 5.0 / 5

everyone was so nice and helpful during my buying process of my first home

July 2026Row at Sundance Park - New Haven

Overall Rating: 5.0 / 5

Very happy with my first home purchase.