Brookfield Residential - Phoenix

April 2026Wildflower at Blossom Rock

Overall Rating: 4.0 / 5

Experience has been good. Loan process and communication wasn’t the best but on the home builder side it’s been good.

Brookfield Residential - Phoenix responseThank you for sharing your insight, we will share with out team to help us improve. Congratulations on your new home.

April 2026Laurel at Blossom Rock

Overall Rating: 5.0 / 5

Everyone from sales to construction were very considerate and easy to work with

Brookfield Residential - Phoenix responseThank you for the feedback and recommendations. We'll be sure to pass your suggestion to our design team.

April 2026Highland Ridge at Alamar

Overall Rating: 5.0 / 5

Everyone was great! We loved working with Mila, Rich, Darren and Connie

Brookfield Residential - Phoenix responseThank you for the awesome survey and for mentioning the Alamar team by name. We'll be sure to pass your comments on to the team.

April 2026Wildflower at Blossom Rock

Overall Rating: 5.0 / 5

Respondent had no comments.

April 2026Wildflower at Blossom Rock

Overall Rating: 5.0 / 5

Overall, our experience has been very good. Brookfield reps have been extremely friendly and have really gone out of the way to make sure that we have everything that we need. They were always willing to answer questions and felt like they had our best interest at heart.

Brookfield Residential - Phoenix responseWe're so glad you enjoyed your Move-in experience! Thank you for sharing your comments. We value your feedback.

April 2026Highland Ridge at Alamar

Overall Rating: 5.0 / 5

The entire team for Brookfield has been amazing, especially for a first time home buyer like myself.

Brookfield Residential - Phoenix responseThank you for sending the survey. We're so glad you love your home!

April 2026Wildflower at Blossom Rock

Overall Rating: 5.0 / 5

Brookfield has provided a great overall experience, and I’m very happy with my home. Communication has been excellent throughout, from the process leading up to the sale with Michelle and Frank, to the support after purchase with Keisa in customer care. The home’s efficiency really proved itself during the March heat wave, which was reassuring. I would highly recommend Brookfield to others considering a new home.

April 2026Wildflower at Blossom Rock

Overall Rating: 5.0 / 5

My experience was good. I think everybody is so great to work with and they go out of your way to help you. I will say that there’s a few things that should be able to be included just because these are a cheaper home doesn’t mean that you shouldn’t let the homebuyer want to upgrade things like door handles or having lights in each room living in Arizona should just be a standard. Those are very minor things. The overall home is great just my opinion.

April 2026Wildflower at Blossom Rock

Overall Rating: 5.0 / 5

Respondent had no comments.

April 2026Laurel at Blossom Rock

Overall Rating: 5.0 / 5

Everyone has been extremely kind and helpful

April 2026Laurel at Blossom Rock

Overall Rating: 4.0 / 5

Overall it was good. The time availability to achieve the inspection walks and everything was inconvenient. Required a lot of times leaving work early. Wasn’t too happy that they removed tape on issues that were found during our QA walk that’s wasn’t addressed and luckily we found them again in our final walk to have them actually addressed. Shouldn’t have signed without the refrigerator being in the house because it just required extra coordination from us to have it installed. But overall the house looks good and Kesia did a great tour at the end of explaining warranty and cleaning of the products

Brookfield Residential - Phoenix responseThank you for sharing your sentiment on the walks leading up to your home delivery. We will review our customer journey to ensure we better serve you in the future.

March 2026Laurel at Blossom Rock

Overall Rating: 4.0 / 5

Overall the experince was pretty solid. I have been moved into my house for 3 months now and still have blue tape of items that were never fixed. I reached out and they fixed some items but have not fixed others.