I've had encounters with other home builders in the past. This was by far my best experience. As with all new home builds there will be setbacks and change. Brookfield was by our side through the entire process and made sure we were informed and taken care of. During each milestone walkthrough I was pleasantly surprised to see the superintendent and all Brookfield staff being incredibly knowledgeable on building laws, codes, and requirements. They were sure to note any issues that not only I brought to their attention but even quite a few that I did not notice that they pointed out to me and explain their plan to correct. I'm very pleased with my new home and the entire experience. Even after closing they have still been very attentive. Would recommend!
Our overall experience has been good. The sales office and construction supervisor have been vey helpful and professional.
Sales team was friendly, had to do our own qc on unit as Brookfield reps did not, coordinators dropped tasks they said were being done or rectified multiple times, glad they might be doing something about rooofing problems that we also brought up, we still have mismatched decking that we were being gaslighted about, customization experience was much worse than last time, ridiculous that there is no outside venting for a gas stove , would definitely tell people quality has gone down.
Respondent had no comments.
They made it very easy and took their time showing me all options available for me.
I couldn't have asked for a better experience. I will look to do business with them again in the future!
Everyone was hands on for the whole process. Erin and Alyssa were great with answering all my questions and making sure I was comfortable with moving in and continue to check in with me to make sure everything is still going smoothly.
erin and alyssa are the best!
Overall, had a wonderful experience with the Brookfield staff. Kathy and Anne from the sales team, and Jarod and Vanessa from the builders team were such a pleasure to work with. The price of the home was definitely steep but we received good quality in return.
We love our new home, the entire team was great and took time to ensure everything was smooth and went well for us. Jared and Vanessa have been amazing in their attention to detail and their care with our new home.