Our experience with Brookfield Residential was outstanding from start to finish. As first-time homebuyers, we felt supported every step of the way, thanks to the incredible team. Bill and Glenn, our sales associates, were informative and responsive, answering all our questions and guiding us through the buying process with professionalism and care. During our final walkthrough, Luis from the construction team was thorough and knowledgeable, explaining the home’s features and standards in detail, which gave us confidence in its quality. Alyssa from the warranty team has been an excellent resource, clearly outlining coverage and offering continued support for any future needs. Brookfield Residential’s commitment to customer satisfaction truly sets them apart. From start to finish, every team member made the process smooth, enjoyable, and stress-free. We highly recommend Brookfield Residential for anyone looking to buy a home!
Thank you for sharing your story. We're so glad that we were able to make your first homebuying process positive and supportive. We appreciate all your kind words, and we love to hear that we made the experience stress-free. Congratulations on your new home!
Home is very well built. We had an issue with the counter tops and Reno did a great job getting it taken care of. Alyssa did a great job taking care of everything else and following up. Ed was responsive and informative in helping me through the buying process. And Chris helped me get through all the documentation and walked me through the buying process
Thank you for sharing your feedback. We're glad to hear that you're enjoying your new home. And we're glad that Reno, Alyssa, Ed, and Chris made the experience positive. Thanks again for your kind words!
Respondent had no comments.
Thank you for sharing your feedback. We're so glad to hear that you're enjoying your new home!
Sales were awesome, work done in timely manner, a bit sloppy and rushed, not enough studs in frame( least amount allowable by law) .Landscape NOT AS PROMISED> No grass, terrible rock and skimpy plants put in during massive cold snap.
Thank you for sharing your feedback. We're sorry to hear that the home wasn't what you were expecting. Our Customer Care team will be in contact to address your concerns.
Respondent had no comments.
Thank you for sharing your feedback. We're glad you're enjoying your new home!
The entire experience with Brookfield Residential has been fantastic from the sales team, to the construction PMs and Warranty. They have all been communicative and caring, as well as knowledgeable.
We're so glad to hear that you had a fantastic experience. Building a home is a long journey, and we're glad to hear that the team made it a positive one. Building the best places to call home is our number-one priority!
Respondent had no comments.
Thank you for sharing your feedback. We will pass your design recommendations along to our team. And we're glad that you're enjoying your new home!
Everyone has been helpful and responsive, anything that came up was addressed quickly on the Brookfield side.
We're glad to hear that the team was able to make your experience pleasant. And we're glad that you feel supported after move-in. Thank you for sharing your feedback!
We have had an amazing experience with Brookfield. The team has gone above and beyond to ensure we were satisfied with our purchase. Constant communication and prompt resolve for any issues that have come up. We love our new home and would recommend Brookfield to anyone looking to purchase a home.
We're so glad to hear that you're loving your new home! And we're ecstatic to hear that the team made it a positive and exciting process. Building a new home is a long journey, and we're so glad we were able to make it amazing!
Great!
We're so glad you had a great experience! We strive to build the best places to call home, and to make the experience a positive and exciting one. Thank you for sharing your feedback!