Overall Rating
4.5 / 5 from 20 surveys
Rating distribution
Based on 20 surveys
Quality of Home
4.3 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.7 / 5
Overall Responsiveness
4.7 / 5
Recent survey feedback
Show All Reviews →September 2026Nexton
Overall Rating: 5.0 / 5
My experience with the entire Brookfield staff from signing the initial contract to getting the keys to our first home has been tremendous. They were responsive, comforting, and caring the entire way. They were very transparent throughout the process and there was nothing unexpected or that they did not explain. Even after we closed they have been in touch to make sure our experience in our new home is satisfactory. 5 stars
September 2026Nexton 55' SF
Overall Rating: 4.0 / 5
Timely response to questions and concerns. Great quality build.
August 2026Nexton 55' SF
Overall Rating: 5.0 / 5
Kyle was great!
August 2026Nexton 55' SF
Overall Rating: 5.0 / 5
Respondent had no comments.
July 2026Nexton
Overall Rating: 5.0 / 5
Great experience so far. thank you
March 2026Nexton 55' SF
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Nexton 55' SF
Overall Rating: 1.0 / 5
It will take hours to have this discussion. I eventually had one with the regional vice president who eventually got all the repairs that were due to me approved. In the process, I was discriminated against, condescended to, lied to and deceived to in order to complete a closing by years end so bonuses could be paid at my expense. I am still having HVAC issues due to an engineering and placement issue that I’m sure Brookfield will push back on correcting because they want to do nothing and I have to beg for repairs. The only thing I’ve not had to beg and push for was complete sod replacement, which they just approved without me even asking. I am also on my third attempt at Brookfield delivering to me and acceptable. Finish on my stair treads and banisters. Feel free to reach out and I’ll be happy to share this information with you. ***-***-****. I’m not the only homeowner in this subdivision with the same identical issues. I’m glad that the VP was able to intervene and things are finally getting repaired, which may bring my overall rating to a two but the rest that I experienced during the home burning process eliminated any Joy that I should have experienced.
February 2026Nexton
Overall Rating: 5.0 / 5
Responsive, friendly
February 2026Nexton
Overall Rating: 5.0 / 5
Respondent had no comments.
January 2026Nexton
Overall Rating: 5.0 / 5
I had to purchase a home rather quickly and everyone I worked with made me feel completely confident in my purchase and any questions I may have had.
January 2026Nexton
Overall Rating: 5.0 / 5
Brookfield made the process for purchasing my first home so easy. I would highly recommend them.
December 2025Nexton
Overall Rating: 5.0 / 5
I bought a townhome from out of town and they were so accommodating when I visited and also when I was not able to be on site. I would recommend the staff and overall home buying experience of the Brookfield team to anyone!