4.1

Move-In Experience Survey (30-90 days post move-in)

261 CUSTOMER REVIEWS

  • 5 star

    41.8%

  • 4 star

    39.8%

  • 3 star

    11.7%

  • 2 star

    4.5%

  • 1 star

    2.2%

4.1

Quality of Home

4.1

Quality of Experience

4.1

Caring Displayed

4.2

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Crown Park TH, January 2026

4

Review of Overall Experience

There are a lot of cosmetic deficiencies with my unit on move in. Almost every wall and step has some paint or drywall or cleaning issue. It is being addressed but it was not a great experience on move in to a new unit to have so many issues to look at for 1-2 months. The finishing feels very rushed. Sales team and customer service team have been great and responsive.

Livingston SD, January 2026

4

Review of Overall Experience

Overall my experience with Brookfield was good. The teams I have worked with are very responsive and friendly. The main item that influenced my ratings was the home was not cleaned very well on day of possession.