Overall Rating
4.2 / 5 from 251 surveys
Rating distribution
Based on 251 surveys
Quality of Home
4.1 / 5
Quality of Experience
4.1 / 5
Caring Displayed
4.1 / 5
Overall Responsiveness
4.2 / 5
Recent survey feedback
Show All Reviews →June 2026Chinook Gate MUZLL
Overall Rating: 5.0 / 5
We are very happy with our home built by Brookfield Residential. Throughout the whole process, the team made us feel supported and confident with every step. Everyone we encountered was professional, approachable, and willing to help in every way they could. From the beginning until possession, they took the time to answer our questions and guide us through the process, which made the experience much less stressful for our family. We truly appreciated their patience, communication, and effort to make sure things were done properly. Of course, like any new home, there were a few minor things that needed adjustments or fixes, but the team has always been responsive and ready to help whenever concerns came up. That gave us reassurance that they genuinely care about their homeowners even after possession. Overall, we are thankful for the experience and excited to create many memories in our new home. We appreciate the hard work of everyone involved and would gladly recommend Brookfield Residential to others looking to build a home.
June 2026Rockland Park SF
Overall Rating: 4.0 / 5
Overall, we are very happy with our Brookfield home in Rockland Park. The design is beautiful, and our experience with the sales and customer service teams has been excellent. They have been responsive, professional, and easy to work with throughout the process. That said, we did encounter a significant number of deficiencies upon possession. While we were advised that the home had been professionally cleaned, it did not appear to have been cleaned to that standard. There were also several cosmetic issues and other deficiencies that required attention after move-in. To Brookfield’s credit, they have been very responsive in addressing concerns and scheduling repairs. However, some cosmetic items fall outside of warranty coverage and will not be corrected. Overall, we love our home and appreciate the support we have received from the Brookfield team. While the move-in experience was not without challenges, the customer service and willingness to address concerns have been positive.
June 2026Chinook Gate MUZLL
Overall Rating: 5.0 / 5
We really enjoying our house . I love that everything is solid and it’s made as we say .. They are really helpful, because if we have any concerns they immediately listen us and solve that ..
May 2026Livingston Meridian Towns
Overall Rating: 5.0 / 5
Respondent had no comments.
May 2026Starling SF
Overall Rating: 4.0 / 5
Respondent had no comments.
May 2026Livingston SF
Overall Rating: 4.0 / 5
OVerall experience was good
May 2026Starling MU
Overall Rating: 5.0 / 5
Good experience
May 2026Livingston MUZLL
Overall Rating: 3.0 / 5
Wish the build quality was better
May 2026Crown Park TH
Overall Rating: 5.0 / 5
Respondent had no comments.
May 2026Livingston SD
Overall Rating: 5.0 / 5
The process was very smooth. Mary helped us with the entire process answering questions and providing step by step feedback. Brookfield made the entire process stress free and it’s significantly reduced my anxiety and stress. We’re so grateful to Brookfield for the ultimate experience.
May 2026Seton SF
Overall Rating: 5.0 / 5
Brookfield has the services on sale houses. They are very professional and kind.
May 2026Rockland Towns
Overall Rating: 5.0 / 5
Respondent had no comments.