Overall Rating
4.3 / 5 from 16 surveys
Rating distribution
Based on 16 surveys
Quality of Home
4.3 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.7 / 5
Recent survey feedback
Show All Reviews →April 2026Heritage Shores
Overall Rating: 5.0 / 5
No issues except with brookfield mortgage . Loan officer was non communicative and in mid January wanted our 2025 tax returns immediately in order to qualify (of course we didn’t have everything we needed to file in mid January). We traveled to NY to file as soon as we could, which was February 17th. He quickly replied we didn’t qualify without catching a blaring mistake with our rental income. Our agent with the mortgage company we ultimately qualified with caught the mistake immediately. Other than that snafu we’re totally satisfied
January 2026Heritage Shores
Overall Rating: 4.0 / 5
Respondent had no comments.
January 2026Heritage Shores
Overall Rating: 4.0 / 5
Respondent had no comments.
December 2025Heritage Shores
Overall Rating: 1.0 / 5
Not happy with the quality of the workmanship
October 2025Heritage Shores
Overall Rating: 5.0 / 5
Respondent had no comments.
September 2025Heritage Shores
Overall Rating: 5.0 / 5
The process was made easy by Brookfield
September 2025Heritage Shores
Overall Rating: 5.0 / 5
Respondent had no comments.
September 2025Heritage Shores
Overall Rating: 4.0 / 5
Satisfactory
July 2025Heritage Shores
Overall Rating: 4.0 / 5
Good
July 2025Heritage Shores
Overall Rating: 5.0 / 5
Respondent had no comments.
July 2025Heritage Shores
Overall Rating: 5.0 / 5
Respondent had no comments.
June 2025Heritage Shores
Overall Rating: 5.0 / 5
Our sale representative Gary was wonderful. We enjoyed working with him as he made the process very smooth. Don, the construction manager, was excellent as well. Very helpful and always addressed our concerns in a timely manner.