4.4

Move-In Experience Survey (30-90 days post move-in)

170 CUSTOMER REVIEWS

  • 5 star

    56.4%

  • 4 star

    31.8%

  • 3 star

    8.3%

  • 2 star

    1.5%

  • 1 star

    1.9%

4.3

Quality of Home

4.4

Quality of Experience

4.4

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Harmony, December 2024

5

Overall Experience

Definitely the best purchasing process of any product I’ve experienced. Special mention to Shilo for being amazing.

Sterling Homes - Calgary Response

Hi Andy, Thank you for your wonderful feedback! We're thrilled to hear that your homebuying experience was exceptional, and it’s fantastic to know that Shilo's support stood out to you. We’ll be sure to pass along your kind words to the team, as it motivates us to continue delivering exceptional experiences for our customers. Thank you for choosing Sterling!

Vermilion Hill, December 2024

5

Overall Experience

Overall I’m happy with sterling and the warranty team. I just find some of the items in the sterling standard package are is substandard quality. Eg: my garage opener quality is so bad that it vibrates heavily every time I use it and it causes the bedroom floor (over the garage on second floor) to heavily shake. Warranty team noted this as an issue but they said they can’t do anything about it coz this is the standard package of sterling (I had no option to upgrade as it was a quick possession home). So I see there are some improvement areas for sterling, but overall it is good.

Sterling Homes - Calgary Response

Hello Pritpal, Thank you for sharing your feedback. We're happy to hear that our team could deliver a positive experience. However, we understand your concerns about the quality of the garage opener and other options may impact the excitement of your new home. As a quick possession home, we acknowledge that customization options may have been limited, and we regret any inconvenience caused. We strive to ensure that the items included in our Sterling Standard package meet our customers' expectations, and your input helps us identify areas where we can improve. We will take your feedback into consideration to evaluate the quality of our included features and explore ways to enhance options for quick possession homes. Please don’t hesitate to reach out if there are any additional concerns or suggestions you’d like to share. Thank you for choosing Sterling, and we appreciate your understanding as we continue to improve!

BUILDER PROFILE

Sterling Homes - Calgary
37 Quarry Park Blvd SE #200
Calgary, AB
T2C 5H9
(403) 253-7476

The Foundation for a Quality Home is a Great Experience.

Quality and Value

Our homes are built with a distinguished level of detailed craftsmanship and finishing. We include standard features and finishes which create the perfect balance between style and function. Every detail of your home is important to us, from the value of the insulation behind the walls to the quality of your baseboards.

Experience

Customers are our number one priority and our knowledgeable team will guide you through every stage of the home building experience. During your build, our Sales Team will be your consistent support, along with our Construction Team and Trade Partners. We are proud to have received multiple awards for our unwavering commitment to customer service. We are always available to answer your questions and will make sure you are kept up to date on the construction progress of your home.

Innovation and Customization

Design is a constantly evolving process and we offer many different floorplans and options to personalize your new home. In addition, our Sales Team can assist you in customizing your floorplan and adding your own personal touches to make your home uniquely yours.