4.2

Move-In Experience Survey (30-90 days post move-in)

277 CUSTOMER REVIEWS

  • 5 star

    52.5%

  • 4 star

    26.1%

  • 3 star

    11.6%

  • 2 star

    4.7%

  • 1 star

    5.1%

4.2

Quality of Home

4.1

Quality of Experience

4

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Reflections at Seabrook Village, October 2025

3

Review of Overall Experience

I am happy with my location. Issues were not addressed properly. The design process was horrible. Wasn't shown alternative options, that I would probably have wanted, the finishing on my island. Ended up with a wrap, which I would have preferred cabinet boards. That is just one example. My granite was a fiasco. Someone should have called me when you couldn't get the correct model on my contract. Same with the vent. The communication with the people ordering my product was nil. I get the sense Providence just wanted it done. Things pending from before closing are not being addressed in a timely manner. I could go on, but I get the sense the no-one is listening anyway.

Crosswinds at Nocatee, October 2025

5

Review of Overall Experience

Respondent had no comments.

BUILDER PROFILE

Providence Homes
4901 Belfort Rd # 140
Jacksonville, FL
32256
(904) 299-8007

At Providence Homes, we take great pride in building ENERGY STAR® Certified homes that can keep up with the energetic families that live inside them, while offering a cleaner, healthier environment for all. Through applied technologies and proven building science practices, our homes outperform traditional code built homes in all aspects of design and performance.

Specialties
• Communities
• Eco Friendly
• Energy Efficient
• Master Planned Communities
• Sustainable Construction