Overall Rating
4.4 / 5 from 121 surveys
Rating distribution
Based on 121 surveys
Quality of Home
4.3 / 5
Quality of Experience
4.4 / 5
Caring Displayed
4.4 / 5
Overall Responsiveness
4.4 / 5
Recent survey feedback
Show All Reviews →October 2026Lewisburg FDG
Overall Rating: 4.0 / 5
De bonnes finitions
October 2026Seton Ridge FDG
Overall Rating: 5.0 / 5
The forward facing staff were incredible. It starts with the girls. Maci and Laurissa were incredible with our process. We usually showed up to these meeting with 3 young kids and they never got frustrated or annoyed with them even when our kids were crazy. We are very comfortable with them. And on the construction side you couldn’t ask for a better combo than Chris and Matt. They were both excellent, I see them in the community and still chat with them regularly. Great guys.
September 2026Chinook Gate FDG
Overall Rating: 5.0 / 5
The communication and the up front pricing
September 2026Chinook Gate FDG
Overall Rating: 5.0 / 5
Les aménagements
September 2026Starling FDG
Overall Rating: 5.0 / 5
Respondent had no comments.
September 2026Creekstone FDG
Overall Rating: 5.0 / 5
The home was built to taste, my wife, daughter and I are so happy in our new home. This house is everything we dreamed it could be and more, grateful to Faryn and the Excel home team
September 2026Homestead FDG
Overall Rating: 4.0 / 5
Respondent had no comments.
August 2026Rangeview Springs Laned
Overall Rating: 5.0 / 5
Everything about Excel was amazing
August 2026Seton Ridge FDG
Overall Rating: 5.0 / 5
Respondent had no comments.
August 2026Mahogany FDG
Overall Rating: 5.0 / 5
Commitment
August 2026Lewisburg FDG
Overall Rating: 5.0 / 5
Sales staff response
August 2026Livingston FDG
Overall Rating: 4.0 / 5
Overall, I am very happy with the house and believe it is a good home. However, it is often the smaller unresolved issues that have the biggest impact on the homeowner experience. The ongoing effort required to follow up on deficiencies, seek updates, and push for resolutions has been frustrating and draining. What is most disappointing is not necessarily the issues themselves, but the difficulty in getting them acknowledged and addressed. When concerns remain unresolved for months or are met with responses such as "this is the best we can do," those experiences tend to overshadow many of the positive aspects of the home and the overall building process. I believe that with more proactive communication, stronger quality control, and a greater commitment to resolving customer concerns, the homeowner experience could be significantly improved. The house itself is very good overall, but addressing these seemingly small issues promptly and professionally would leave customers with a much more positive and lasting impression.